Accounts Receivable Supervisor

As a member of the Accounting Department, the Accounts Receivable Supervisor will oversee the Accounts Receivable team. This critical role will be a strategic partner to various departments, ensuring smooth client transactions and implementing best practices for financial health.

ESSENTIAL FUNCTIONS:

• The Accounts Receivable Supervisor will lead the receivable team by effectively managing the on boarding of new staff, ongoing training of current staff, manage PTO to ensure coverage, lead the team to ensure KPI’s are met, and foster positive morale.
• Assist with standardization and optimization of initiatives, projects, and directives given by leadership.
• Assists with management of continuous improvement activities and quality improvement resulting in strong financial controls and adherence to policies and procedures.
• Develop and maintain vertical and horizontal relationships within the Accounts Receivable team. Bolster a solid support system for the Accounts Receivable team to maintain service levels and adequate support needs.
• Coordinate across functional areas to ensure monthly deliverables are met timely and accurately.
• Report trends in a timely manner to leadership as well as corrective action plans.
• Work closely with the AR team to identify, address, and resolve payment issues, potentially involving cross-functional collaboration across multiple groups. 
• Demonstrate strong attention to detail and excellent interpersonal skills, ability to effectively communicate and manage relationships with all levels of staff/management, clients and attorneys.
• Make well-informed, independent decisions and provide support for those decisions to the management team when needed.
• Collaborate with the Accounts Receivable Analyst to Investigate and resolve discrepancies in payment allocation, UA, and Cost postings. Identify and resolve payment issues promptly.
• Work collaboratively with the Director to document policies, processes, and procedures. Maintain documentation for compliance reporting and audits.
• Provide recommendations to management on how to leverage technology, such as automation tools or artificial intelligence, to streamline accounts receivable processes, increase efficiency, reduce errors, and enhance productivity.
• Reviews the work of the AR team to provide review comments and career paths.
• Provides verbal and written performance feedback to the team.
• Analyze reporting metrics to identify errors in posting, workloads, and completion of processes.
• Collaborate with the Director of Accounts Receivable with testing and training the AR team to implement best practices.

ADDITIONAL FUNCTIONS:

• Other accounting duties, as assigned.

QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES):

Education:    

• Bachelor’s degree in Accounting, Finance, Management or related field, preferred. 

Experience:

• Minimum of five (5) years' experience managing a team required, preferably within a law firm.
• Minimum of three (3) years' Accounts Receivable experience required.
• 3E software experience strongly preferred.

Knowledge, Skills, & Abilities:

• General understanding of generally accepted accounting principles and accounting software.
• Detail-oriented with strong analytical and problem-solving skills.
• Intermediate knowledge of Excel.
• 3E Experience or relevant law firm accounting experience a plus.
• Data management and reporting.
• Strong planning and organization skills: ability to establish work plans, “multi-task”, and prioritize simultaneous projects; ability to manage multiple concurrent deadlines.
• Exceptional attention to detail.
• Be able to maintain strong and effective working relationships with the attorneys and business professionals.
• Proficiency with Microsoft Office applications.
• Ability to work independently, creatively, and efficiently with minimal direction.
• Strong written and verbal communication skills with internal and external customers responding to any inquiries about payments and invoices, resolving disputes and following up on delinquent accounts.
• Professional and courteous communication with clients, attorneys, paralegals and staff are a must. Strong customer service orientation.
• Professional standards of confidentiality, tact, discretion, positive attitude, and appearance.
• Strong attention to detail; high level of accuracy a must.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL REQUIREMENTS

Sedentary work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects up to 10 pounds. Work involves sitting most of the time.  Walking and standing is often necessary in carrying out job duties.

VISUAL ACUITY

Worker is required to have close visual acuity to perform an activity such as:  preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

DISCLAIMER

Fox Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.

This job description is not an exhaustive list of all functions that the employee may be required to perform and the employee may be required to perform additional duties.  Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will.  Employees must be able to satisfactorily perform all of the essential functions of the position with or without a reasonable accommodation.  If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position.

Equal Opportunity Employer - vets, disability