Overview

Job Title: Technical Writer 

Clearance: Ability to obtain a Public Trust 

Location: Hybrid-Must reside in DC, Maryland or Virginia and be available for customer meetings as needed in either Washington, D.C. or Alexandria, VA, Remote work eligible

Foxhole Technology is seeking a Technical Writer to join our team newly contracted to design, develop, test, integrate, train, deploy, and maintain a new Revenue Management System for our Federal Protective Service (FPS) client. The Technical Writer will have knowledge of standard software development documentation and the SDLC. You will be responsible for helping the team create and maintain contract deliverables to include a standard set of software development documentation with each software release following Agile and SecDevOps methodologies.

Job Description

• Gather, translate, and compose technical information into clear, readable documents for use by both technical and non-technical personnel.
• Develop and maintain system, programming, security authorization, and operations documentation, procedures, and methods.
• Produce workflows, design diagrams and drawings both at the business level and SOP technical level.
• Provide and coordinate documentation services and ensure the accuracy of technical documentation. Draft and finalize IT documentation, including technical specifications, user manuals, installation guides, and operating manuals in the style and format required by the task.
• Support the program's SharePoint project site by designing, constructing the site using corporate standards and managing all project documents in conjunction with the Program Manager (PM) and Configuration Manager.
• Maintain the document library by updating the documents and keeping track of version controls.
• Manage and maintain documentation standards (processes and style standards).
• Develop contractually required deliverables by working with the PM, Technical Lead, and developers and submit deliverables to customers per an agreed upon delivery schedule. Manage storing of all deliverables and keep track of the deliverable inspection memos from customers.
• Meet with customer representatives, vendors, program management staff, or government/contractor/ Subject Matter Experts (SME) to establish technical specifications, SOPs, workflows and other related program documentation as required.
• Develop training material for the user community as new functionality is released
• Support the PM with meeting minutes, status reports and other tasks as requested
• Assist in the administration of project deliverables and provide editorial review for the final products

Minimum Requirements

• Bachelor’s degree in relevant field preferred
• 3 years of experience with technical writing of software development lifecycle documents
• Must be a US Citizen and have the ability to obtain and maintain a Public Trust Clearance
• Working knowledge of Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft SharePoint, and Adobe Acrobat
• Basic MS Visio skill sets to create workflows and diagrams 
• Ability to work on multiple documents under tight deadlines
• Highly organized, proactive, and collaborative
• Must have excellent interpersonal, verbal, and written communication skills
• The ability to work independently to assure tasks are complete
• As a government contractor, Foxhole Technology is subject to Executive Order 14042 – Ensuring Adequate COVID Safety Protocols for Federal Contractors. This requires that all employees supporting a government contract be fully vaccinated for COVID-19 unless the employee has an exemption based on disability or sincerely held religious belief. Foxhole Technology may require proof of your vaccination as a condition of employment

More Information

Requirements of position: Think analytically, effective verbal and written communication skills, make decisions, observe/remember details, interpret data, concentrate on tasks, adjust to change, handle stress/emotions. Regular attendance, maintain work schedule, attend meetings, meet deadlines, keyboard/type, handle confidential information, use math/calculations, stay organized, operate office equipment, may direct others. Must be able to see, have eye/hand coordination, and lift up to 10 lbs. May be exposed to dust/dirt, humidity, and noise.

Foxhole Technology is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law.