What are the responsibilities and job description for the Office Floater 1st Shift position at FrankCrum Staffing, Inc.?
Job Description: Office Floater
Position Summary
The Office Floater plays a crucial role in supporting general office functions and ensuring smooth daily operations within the customer service department. This role involves direct interaction with customers and sales personnel.
Key Responsibilities
- Office Support:
- Answering and directing phone calls
- Inputting sales orders accurately
- Performing data entry, inventory management, and filing tasks
- Customer Relations:
- Communicating with customers to ensure products meet their requirements
- Resolving technical issues professionally and promptly
- General Office Duties:
- Assisting with other tasks and assignments as needed to enhance office productivity
Qualifications
Education/Certifications
- High School Diploma or GED required
Experience
- 1-2 years of relevant experience in an office environment
Skills & Abilities
- Self-Motivated: Able to identify, examine, and resolve issues independently while adhering to guidelines and procedures
- Knowledge of Production Processes: Familiarity with raw materials, production processes, and quality control methods
- Mechanical Aptitude: Understanding of office tools and machines (e.g., calculator, copier, fax machine, computer)
- Computer Proficiency: Knowledge of Microsoft Office and Data-Pro applications
- Communication Skills: Ability to read, interpret documents, and communicate effectively both in writing and verbally
- Basic Math Skills: Proficiency in basic arithmetic
- Active Listening: Paying full attention to others and engaging in constructive conversations
- Time Management: Managing personal time to complete tasks efficiently
- Customer Orientation: Strong focus on helping and satisfying customer needs
- Instructing: Capability to teach others how to perform tasks when necessary
Core Competencies
- Safety: Ensures a safe work environment for self and others
- Teamwork: Promotes positive relationships and values team member diversity
- Quality: Strives for accuracy and minimizes errors in work
- Efficiency: Completes tasks on or ahead of schedule
- Integrity: Earns trust by taking responsibility and being truthful
- Innovation: Encourages new ideas and creative problem-solving
Physical Demands & Working Conditions
- Physical Requirements: Must be able to lift and carry up to 25 lbs. Duties include sitting, standing, walking, crouching, and using hands and arms.
- Working Conditions: Primarily office-based, operating a computer and standard office equipment.
- Work Hours: 8-hour shifts; overtime may be required based on business needs.
#Talroosouthwest
Salary : $16 - $20
