What are the responsibilities and job description for the Customer Service Representative II, Farmington position at Franklin Savings Bank?
At Franklin Savings Bank, we take pride in our workplace and value our colleagues.
Every day our teams come to work filled with passion to be excellent, to find creative solutions and to positively impact the financial lives of our customers. Franklin Savings is a top-rated community bank, headquartered in the beautiful Western Maine foothills. Our workforce is made up of a highly motivated and experienced team dedicated to superior customer service.
As a Customer Service Representative II, you have the opportunity to serve as the first point of contact for our valuable deposit customers and have an immediate impact on exceeding their banking needs and experience.
Key responsibilities:
- provide excellent customer service
- process transactions accurately and efficiently
- promote the bank’s products and services to best meet the financial needs of customers
- work well independently but also thrive in a team environment
- be committed to building relationships with our customers
- radiate positive energy
Qualifications:
- Strong customer service skills and experience
- Effective verbal and written communication skills
- Robust attention to detail
- Prior banking experienced desired
Our robust benefits packages offer includes but is not limited to:
- health, dental, vision, life, disability
- vacation
- paid holidays
- education reimbursement
- 401(k)
- a pension
Location:
- This position is on-site, located in Farmington, ME.
Why Join Our Team?
At Franklin Savings Bank, we value our employees as our greatest asset and are committed to their growth and well-being. We are proud of our culture, where we provide our employees with an environment of caring, comradery, and fun!
In addition, we prioritize our commitment to our communities in which we live and work. We sponsor over 100 events each year and in 2023 we donated more than $500,000 to local non-profits!
Embrace the opportunity to grow with a team where your contributions are truly valued. Apply today at www.franklinsavings.bank/careers and include your cover letter, resume, and three professional references. This position will remain open until the right candidate is found.
Franklin Savings Bank is an Equal Opportunity Employer. All persons shall have the opportunity to obtain employment without discrimination because of race, color, religion, national origin, citizenship, sex, age, disability, handicap, sexual orientation, gender identity, veteran status, military status, or other impermissible criteria.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $500,000
