What are the responsibilities and job description for the Assistant Store Manager - Sales Support - Full Time - Santa Rosa position at Friedmans Home Improvement?
Friedman's Home Improvement is looking for an Assistant Store Manager in Santa Rosa who is responsible for leadership and mentorship of our Team Members, processes, and policies throughout our retail store. No previous hardware store knowledge is needed.
Friedmans offers medical, dental, and vision plan, discretionary bonus, 401(k) match, life insurance, paid holidays, vacations, and sick time. Generous employee discount and tuition reimbursement to further career path. Family-owned atmosphere and positive culture.
Essential Duties and Responsibilities
- Oversees departments of 20-40 Team Members depending on Business Channel and scope of assignment
- Key in the development of the future leaders of the organization, through training Team Members in policies, SOPs, product knowledge and other related job duties
- Key in understanding the voice of the customer to elevate the organization and resolve areas of opportunity
- Advanced knowledge of products, software systems and operational procedures with the ability to coach and mentor
- Ability to move throughout the floor and departments, assisting all Team Members within the store as Manager on Duty
- Responsible for the opening and closing store duties
- Knowledge of sales reporting, labor report, margin erosion and managed labor
- Responsible for interviewing, hiring, and training new Team Members
- Planning, assigning, and directing daily workflow within Business Channel
- Performance management through review writing, rewarding and giving feedback to Team Members
Education and/Experience
- Advanced education or training from college or university, with 5 years in a retail environment or equivalent combination of education and/or experience
- Minimum mid-level management background with exceptional supervisory skills
Knowledge Skill and Abilities
- Experience with Microsoft Office (Outlook, Word, Excel)
- Microsoft D365 experience is preferred
- Ability to lead, develop and grow a team
- Develop and maintain strong cross-functional relationships
- Excellent organizational and communication skills
- Ability to follow through issues to resolution
Location/Hours: This is an exempt position located at the Friedmans Home Improvement retail store in Santa Rosa. Hours are to meet the needs of the retail business, Sunday Saturday. Ability to work holidays and weekends.
Friedmans Home Improvement is proud to be an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Friedmans Home Improvement will consider for employment qualified applicants with criminal convictions in a manner consistent with AB 1008.
