What are the responsibilities and job description for the Product Manager position at Frontline Insurance?
Summary
The Product Manager reports to the Director of Product or Vice President of Product and is responsible for the strategic position of the personal line product in order to meet the objectives of the organization. This includes the management of existing products and development of new insurance products. The primary focus of the role is on the personal line’s programs within the assigned states and Operations to develop and maintain complete products in alignment with the company vision. The Product Manager is responsible for ensuring that newly launched and existing product goals are met, overseeing any necessary changes to ensure ideal production and loss ratios are achieved.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
May have supervisory responsibilities
EDUCATION And/or EXPERIENCE
CPCU or equivalent professional designation is a plus
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Strong organizational and task management skills. Strong relationship management and proven experience delivering high level if internal and external customer service. Computer proficiency with strong skills in Microsoft Office applications. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills
Must possess the ability to read and comprehend detailed instructions, correspondence, and memos as well as write simple correspondence. Must also be able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills
Must be proficient with the following: addition, subtraction, multiplication, and division in all units of measure, using whole numbers, common fractions, and decimals.
REASONING ABILITY
Must be able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Must also be able to deal with problems involving several concrete variables in standardized situations.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
NOTE: This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, Frontline Insurance reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change.
I have carefully read and understand the contents of this job description. I understand the responsibilities and duties expected of me. I also understand that this job description does not constitute a contract of employment nor alter my status as an at will employee. I have the right to terminate my employment at any time and for any reason and Frontline Insurance has a similar right.
The Product Manager reports to the Director of Product or Vice President of Product and is responsible for the strategic position of the personal line product in order to meet the objectives of the organization. This includes the management of existing products and development of new insurance products. The primary focus of the role is on the personal line’s programs within the assigned states and Operations to develop and maintain complete products in alignment with the company vision. The Product Manager is responsible for ensuring that newly launched and existing product goals are met, overseeing any necessary changes to ensure ideal production and loss ratios are achieved.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Develop new product lines as identified by senior leadership
- Oversees the handling of current product lines such as Condo, Rental, Dwelling or Homeowners for all states
- Conduct and/or oversee product research and provide intelligence to senior decision makers
- Lead market research into competitor’s filings, emerging markets, litigation trends, and innovative policy solutions to address key issues
- Makes recommendations to Leadership Team regarding pricing changes based on losses, competitor pricing and market data research
- Responsible for training and performing any and all departmental duties as necessary
- Teaches and establishes core knowledge of industry norms and stays abreast of industry developments. Keeps current on key legislative bills and regulations
- Supervises and develops long and short-term plans for aggregate management in coordination with the Product VP
- Work with compliance to ensure that products comply with applicable state and/or federal regulations.
- As part of product development, assist in the formation of the complete product line including:
- Forms
- Underwriting Guidelines
- System Requirements
- Process Guidelines
- Manage state form filings and coordinate with actuaries, regulators and senior leaders as required.
- Directs and performs project management for implementation of new product feature and other projects assigned by the Product VP
- Oversees and establishes internal business relationships and facilitates the implementation of product changes through other parts of the organization
May have supervisory responsibilities
EDUCATION And/or EXPERIENCE
- 10-15 years underwriting or forms development experience
- Product development experience preferred
- 5 years management experience
- College degree preferred in Business, Accounting, Finance, Data analysis, Mathematics, or Economics.
- CPCU or actively pursuing CPCU preferred.
- Knowledge of forms performance in matters of litigation is preferred
- Proficiency in policy forms drafting
- Well versed in the Florida insurance regulatory process and environment
- Analytical mind with a problem-solving aptitude
- Strong knowledge of data analysis
CPCU or equivalent professional designation is a plus
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Strong organizational and task management skills. Strong relationship management and proven experience delivering high level if internal and external customer service. Computer proficiency with strong skills in Microsoft Office applications. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills
Must possess the ability to read and comprehend detailed instructions, correspondence, and memos as well as write simple correspondence. Must also be able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills
Must be proficient with the following: addition, subtraction, multiplication, and division in all units of measure, using whole numbers, common fractions, and decimals.
REASONING ABILITY
Must be able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Must also be able to deal with problems involving several concrete variables in standardized situations.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
NOTE: This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, Frontline Insurance reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change.
I have carefully read and understand the contents of this job description. I understand the responsibilities and duties expected of me. I also understand that this job description does not constitute a contract of employment nor alter my status as an at will employee. I have the right to terminate my employment at any time and for any reason and Frontline Insurance has a similar right.
