What are the responsibilities and job description for the Fire Alarm/Security Sales Representative position at FSS Technologies?
As a Fire Alarm/Security Sales Representative, you must build a pipeline of new customers to sell company products and services while maintaining relationships with existing customers. As part of the sales team, you are responsible for all aspects of sales, including generating leads, communicating with customers, and building quotes.
Are you ready to join a fantastic, fun, fast-paced organization? This position can lead to professional growth and other opportunities within our growing company. At FSS, we promote top performers and set high expectations, but rewards come to those who perform. At FSS, we hire people for attitude and train them for success.
POSITION SUMMARY
Outside Sales representatives drive sales within the organization through phone calls, emails, and in-person appointments. Associates are responsible for increasing sales by building and maintaining relationships with current and potential customers. The duties of an Outside Sales Representative may include identifying prospective customers, following up on potential sales leads, and maintaining relationships with existing customers. The Outside Sales Representative is the engine of FSS Technologies; successful sales associates drive the business forward by selling the company's products and services.
PERFORMANCE OBJECTIVES · Outside Sales Representatives must always practice good verbal and written communication skills to identify and understand customers' product or service needs.
- Outside Sales Representatives are required to build and maintain a network through which they can identify new sales leads.
- Associates must make at least 150 calls and 15 appointments per week.
- Demonstrate an understanding of products and services by accurately quoting reoccurring services and small projects.
- Demonstrating customer satisfaction by ensuring ongoing communication and follow-up throughout the quoting and post-sale process.
- Hand-delivering proposals to customers.
- The sales team is responsible for at least 15 minutes of training daily.
- Correctly filling and sending contracts via DocuSign.
- Working with operations to meet customers' needs by providing information promptly.
- Responsible for keeping CRM (Customer Relationship Management) up to date with sales activities, including calls, orders, sales, lost business, and any customer or vendor relationship problems.
KEY COMPETENCIES
The requirements listed below represent the knowledge, skill, and ability required but are not necessarily all-inclusive.
- Excellent verbal and written communication skills.
- Outstanding Attitude, Positive mindset, and willingness to smile in the face of adversity.
- Excellent organizational skills and attention to detail.
- Ability to prioritize tasks.
- Ability to act with Honesty, Integrity, and Professionalism.
- Ability to build relationships.
- Willingness to do whatever it takes to win.
- Excellent interpersonal and customer service skills.
- Excellent sales and negotiation skills.
- Strong analytical and problem-solving skills.
- Ability to function well in a high-paced and, at times, stressful environment.
- Proficient with Microsoft Office Suite or related software.
EDUCATION AND EXPERIENCE
- Driver's License and good driving record.
- High School Diploma or Equivalent plus 3 years of experience required, OR Bachelor’s degree in Business, Sales, or Marketing preferred
PHYSICAL REQUIREMENTS
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 25 pounds at times.
- Required travel up to 20% of the time.
BENEFITS
- Health, Dental & Vision Insurance
- PPO Coverage and HSA Plans are available
- Paid Holidays
- PTO Program
- 401K
- Professional Training & Development Opportunities
COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, FSS Technologies recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.
#zr
