What are the responsibilities and job description for the SUP, OPERATIONS 1st Shift position at FULLBEAUTY BRANDS?
FULLBEAUTY Brands™ is the premier fashion and lifestyle destination for the plus size customer. We are an online and catalog marketplace offering a curated collection of the finest family of plus size brands and thousands of products.
POSITION SUMMARY:
As a Warehouse Supervisor, you will provide leadership and general supervision to your employees in a dynamic, high volume, multi-shift fulfillment center. Supervisors will have an active role in all aspects of an employee’s time with FBB, including but not limited to onboarding, training, development, discipline, and performance review. Supervisors will also grow their careers by learning the fundamentals of supervision and leadership with ongoing professional development.
Supervisors will be expected to effectively manage their time to plan and organize duties and tasks ensuring successful completion. Supervisors will support the Operations Manager and ensure timely, accurate product receipt, order fulfillment, and optimization of resources and processes. Supervisors are expected to manage and lead people to ensure compliance with company policies/procedures, continual process improvement and drive employee initiatives to create and promote an environment where employees are engaged, empowered, and committed to success.
PRIMARY RESPONSIBILITIES:
- Manage department quality to ensure all orders are shipped 100% accurately; customer service and quality are the first focus of a supervisor.
- Meet and exceed expected Key Performance Indicators that include customer service metrics, safety, department efficiency and work in process carryover.
- Responsible for identifying and correcting safety hazards in areas of responsibility; creating a safe work environment and a safety mindset among team members; addressing all safety issues and concerns throughout the operation.
- Retain staff through engaging with employees and ensuring they feel valued.
- Train, develop and mentor hourly staff to drive career growth for team members.
- Promote a fun culture and an open environment that promotes teamwork throughout the facility.
- Maintain effective communication with all levels of the organization, throughout numerous departments (HR, Building Services, IT, Engineering, Logistics, etc.)
- Understand business priorities while anticipating and addressing potential challenges.
- Meet assigned deadlines for projects.
- Drive innovation, proactively look for and identify operational constraints while working to eliminate them.
- Develop a work environment that welcomes change, accepts challenging the norm and drives innovation.
MINIMUM QUALIFICATIONS:
- Previous supervisory or leadership experience
- Prior warehouse or distribution experience
- Proficiency with Microsoft Office programs (primarily Word and Excel)
- Knowledge of labor relations and experience working in a union environment
- Knowledge/experience in transportation environment (i.e., shipping, receiving and inventory management, distribution, or dispatch)
- Knowledge/experience working with warehouse management system(s)
- Bilingual language skills (Spanish or Haitian Creole) experience
WHY JOIN FULLBEAUTY?
- Competitive Health Benefits (Medical, Dental & Vision)
- Employer HSA Contribution
- 401K Match
- Employee Assistance Program
- Hybrid Work Schedule (Corporate)
- Business Casual Attire
- Wellness Initiatives
- 30% Associate Merchandise Discount Across our Family of Brands
- Employee Discount on Travel, Cell Phone Plans and More
- Generous Paid Time Off Program
- Promote From Within Culture
- Commitment to Being an Equal Opportunity Employer
- Life Insurance Benefits
- Internal charity that supports FULLBEAUTY Brands’ associates and their immediate family members during times of extreme hardship
FULLBEAUTY Brands™ is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or protected veteran status.
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