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Front Desk Associate

Furniture Direct
Beach, FL Full Time
POSTED ON 12/10/2024 CLOSED ON 1/23/2025

What are the responsibilities and job description for the Front Desk Associate position at Furniture Direct?

Job Overview
We are seeking a friendly and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for customers, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to handle multiple tasks efficiently in a fast-paced environment.

Responsibilities

  • Greet customers warmly upon arrival and provide them with necessary information about the facility and services offered.
  • Manage phone systems to answer calls promptly, handle inquiries, and direct calls to appropriate departments.
  • Assist with check-out procedures, ensuring a smooth process for all customers
  • Address customer concerns or complaints effectively, ensuring high levels of customer satisfaction and positive guest relations.
  • Collaborate with other departments to ensure seamless service delivery and enhance the overall customer service experience.
  • Provide support for administrative tasks as required, including filing, data entry, and managing correspondence.

Requirements

  • Previous experience in a front desk or receptionist role .
  • Strong customer service skills with the ability to interact positively with customer from diverse backgrounds.
  • Excellent phone etiquette and proficiency in using phone systems effectively.
  • Bilingual abilities are a plus, enhancing communication with a broader range of customers.
  • Ability to work flexible hours, including nights and weekends as needed.
  • Strong organizational skills with attention to detail to manage multiple tasks efficiently.
  • Ability to use Excel

Join our team as a Front Desk Receptionist where you can make a difference in creating memorable experiences for our customers!

Job Type: Full-time

Pay: From $600.00 per week

Schedule:

  • 8 hour shift

Ability to Commute:

  • West Palm Beach, FL 33409 (Required)

Work Location: In person

Salary : $600

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