What are the responsibilities and job description for the Sales Merchandiser position at Galaxy Desserts?
JOB TITLE : MERCHANDISER
Job Title | Merchandiser |
Department | Sales |
Location | Bay Area, California / Richmond’s office, California |
Supervisor | West Sales Manager |
Hourly rate | Between $ 26- $ 30 / hour |
Galaxy Desserts, also known as Brioche Pasquier – Galaxy Desserts, is part of the Brioche Pasquier family of bakers, based in France. What really sets us apart is that we do all the crafting, baking, freezing and packaging ourselves. We carry three families of products: (1) Brioche; (2) Croissants; (3) Frozen Desserts, all dedicated to excellence and quality for Retail and Food Service. Our products are either made in France or manufactured at our facility in Richmond, California. Intensely committed to quality, we try and source all our ingredients from the best producers we can find. We endeavour to mitigate our environmental impact and support our community every day.
Our core values are based on RESPECT: Recognition, Executive, Simplicity, Passion, Equality, Closeness, and Transparency. They shape our company culture and guide our business strategy. They bring together our employees and are integrated in our everyday work practises.
Job Description
The main role of the Merchandiser is to support our local retailers with daily store visits to verify placements are accurate, the products look good on the shelf, collect merchandising data and strengthen our retailer relationships to grow our business (80% of the work time remotely in stores).
In addition, the Merchandiser will be required to prospect new accounts for the Bay Area Sales Team as well as help promote the brand through social events, donations, and in-store demos (20% of the work time in office).
Key Responsibilities & Reporting Lines
The merchandiser reports to the West Sales Manager and will work closely with our Marketing and Inside Sales departments to further our Brioche Pasquier-Galaxy goals and mission.
Key Responsibilities:
- Visit stores in the Bay Area daily, average of 5 stores per day, to make sure that:
- Our products are nicely displayed on the shelf and the price tags/Temporary Price Reduction tags are present.
- There is no shortage (if so, share with the Team and implement corrective actions).
- Assist the independent retailers, answer their questions, problem solve any issues.
- Collect merchandising data with our IT system and tool to improve our customer knowledge
- Interact with current customers during store visits and through phone/email (bakery managers, store manager, buyers, brokers) to establish a trusting relationship with them.
- Prospect new accounts to expand our Distribution in Northern California. Creating strong relationships with customers (bakery manager, store manager, buyer etc.) to facilitate future negotiations.
- Report in-store issues (display, Temporary Price Reductions, shortage) to the Sales Manager
- Prepare and attend customers’ meetings to sell and expand our range of Brioche Pasquier/Galaxy Desserts products. Represent the company at Food Shows.
- Work closely with inside Sales & Marketing departments to plan and execute successful promotions & events to promote our brands.
- Respect our Core Company Values: Simplicity & Passion
- Understand our philosophy, values and products
- Understand customers’ needs
- Promote the Brioche Pasquier brand to convey our values: tradition, quality and respect
- Develop and maintain a harmonious, effective working environment with team members within all areas of Brioche Pasquier Galaxy Desserts
Qualifications and Experience
Essential Skills and Requirements:
- High School diploma required, 2-year degree preferred, with a minimum of 1 year work experience
- Proficient skills in negotiation
- Fluent in English, Spanish is a
- Ability to multi-task, prioritize and manage time effectively
- Strong presentation and listening skills
- Must be able to lift 50 pounds
- Ability to manage stress in a high-pressure environment (talking to customers in stores can be challenging)
- Ability to come to our Richmond’s office 2-3 times per week in person
- CA driver's license with a clean driving record, ability to drive long distance every day (up to 4 hours)
- Flexible schedule for after hours and weekend events, in-store demos
- Flexible schedule for travelling out of State for Food shows, customer meeting and store visits (1 or 2 times per semester)
Essential Behavioural Competencies
- Excellent communication (both written and verbal) & strong phone presence.
- Able to work independently to carry out tasks and ability to work within a team structure
- Proven problem solving and decision-making skills
- Be flexible to changing priorities based on company needs
- Basic Microsoft Word, Office 365, Excel and PowerPoint skills
DISCLAIMER: The above statements are intended to describe the general nature and level of work. They are not construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.
EEOC STATEMENT: Brioche Pasquier – Galaxy Desserts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Brioche Pasquier - Galaxy Desserts complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
If interested, please contact:
Galaxy Desserts, Human Resources Department
gaxy-hr@pasquier.fr
1100 Suite D marina Way South
Richmond, CA, 94804
Salary : $26 - $30