Field Clinical Engineer

Position Summary:

The Clinical Specialist will work closely with Advanced Endoscopists, Nurses, and other related clinical technicians. They will assume the primary role as the clinical expert for the clinical studies and other future clinical trials in the clinical development program. The primary focus will be on conducting clinical education and training for advanced endoscopists involved in clinical studies. Using their in-depth knowledge, they will support healthcare professionals with product information, training, and procedural support.  

Primary Responsibilities:

• Effectively assume the primary role of clinical expert for the System and advising investigators on clinical use by serving as the primary resource for clinical support in the areas of case coverage, device troubleshooting, device usage, and user training.
• Directly assist clinical study investigators and other healthcare professionals in the optimal use of the System before, during, and after clinical cases. 
• Assure proper preparation and usage of the product and procedural success.  
• Support clinical trials through a variety of presentations, and hands on demonstrations including procedural training, clinical in-service on technologies, and product issue resolution. 
• Ensure timely collection and reporting of all required medical documentation pertaining to the medical device operation and clinical procedure/case.
• Contribute to developing training materials, and other tools. 
• Provide complex clinical problem-solving to investigators and other internal functional departments. 
• Interact professionally and effectively with sites including physicians, physician assistants, nurses, and other clinical medical staff as well as internal personnel. 
• Ability to take a proactive approach to solving complex and/or unusual clinical and technical problems related to medical devices and procedures. 
• Build strong relationships with endoscopists and other endoscopy team members.
• Some ability to perform technical field procedures.  
• Participate in national meeting support, conventions, and other related meetings as required. 
• Support other Medical Affairs and Clinical Development clinical and medical initiatives, as needed. 
• Perform other duties as assigned. 

Other Requirements:

• Available to travel within the US (>75%) 
• Flexible, available for case coverage, and open to support when called upon. 
• Build relationships and work effectively with physicians, nurses, and other medical professionals, as well as with all functions and levels within the hospital and business organization. 
• Ability to work with a high degree of independence.
• Ability to manage time based on assigned priorities working in collaboration with the Manager of Field Clinical Engineers and VP of Clinical and Medical Affairs.
• Excellent communication (verbal and written) skills.
• Ability to deliver large and small group presentations in a clinical setting. 
• Self-confident and effective in dealing with a wide variety of allied health professionals and market segments. 
• Possesses a high energy level, and strong interpersonal and organizational skills. 
• Manages expenses within the financial budget. 
• Perform all activities in compliance with applicable regulations, policies, and guidelines, including, but not limited to, timely documentation of activities and maintaining all required applicable training.
• Bring a “can do” spirit to work and deliver on other responsibilities as assigned.

Education or Certification Requirements:

• Bachelor's degree in Nursing, Science, Biomedical Engineering, or equivalent is desired.

Professional Work Experience:

• Prior work experience of 4 to 5 years,
• Preferred work experience in a hospital setting with Gastroenterology or Endoscopy.
• Applicable experience in biotech, pharmaceutical, and/or medical device industries is strongly preferred.

Qualifications and Skills:

• Knowledge of medical devices, pharmaceutical and biological clinical Phase I-IV trials, etc.
• Knowledge of clinical settings and must have previous experience navigating in a hospital setting.
• Knowledge and skills related to medical device product demonstration.

• Proficient in computer applications including Microsoft Word, Excel, and PowerPoint. 

Other Essentials and Key Success Factors:

• Successful track record of working in high-growth and dynamic organizations.
• Demonstrated record of intellectual curiosity, innovation, and creative problem-solving with an entrepreneurial spirit
• Ability to lead fast-paced projects with a keen sense of urgency to get the job done well.
• Evidence of "hands-on" experience and expertise
• Proven and successful track record as a team player and collaborator in small working environments
• Highly organized and detail-oriented with a passion for delivering quality results.
• Excellent verbal and written communication skills, with experience translating technical concepts into user-friendly documentation.
• Highest levels of professionalism, confidence, personal values, and ethical standards

Salary : $120,000 - $140,000