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Customer Service Specialist
General Parts Portland, OR
$34k-42k (estimate)
Full Time | Wholesale 5 Months Ago
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General Parts is Hiring a Customer Service Specialist Near Portland, OR

Overview

POSITION SUMMARY: The Customer Service Specialist assists in a variety of tasks within all departments of the branch.

Responsibilities

ESSENTIAL FUNCTIONS: (Essential functions may include, but are not limited to, the functions listed below)

  • Assists dispatch with generating work orders, entering notes for billing, and entering new equipment information into the system. 
  • Performs clerical duties such as scanning and filing documents and distributing daily mail.
  • Greets customers and visitors as they enter the building while assisting customers in tagging equipment for repairs.
  • Receives UPS shipments and ensures shipments are accurate and contain a bill of lading or invoice.
  • Places component parts on warehouse shelves or attaches them to the appropriate Service Work Order.
  • Follows safe work practices and accident prevention procedures.
  • Performs other duties as assigned by Branch Manager.

RESPONSIBILITIES OF THE POSITION: 

  • Non-supervisory position.
  • Reports to the Branch Manager. 
  • Makes decisions that affect other people, the financial resources, and/or the image and reputation of the organization.

Qualifications

MINIMUM QUALIFICATIONS:

  • High School diploma or its equivalent. 
  • Two (2) years of education and/or experience in related area. 
  • Excellent customer service, communication, and problem solving skills 
  • Pass a pre-employment drug screen and criminal background check. 
  • Highly safety conscious. 
  • Excellent organizational skills, must be motivated, a self-started, and able to follow through on duties and assignments with minimal supervision

PHYSICAL DEMANDS:

  • Normal office environment 
  • Occasional light lifting of office equipment, supplies, and boxes 
  • Frequent sitting with occasional walking and standing
  • Requires dexterity on use of fingers for the operation of computers and other office equipment

If you’re looking for an employer who is an industry leader that has been in the business for over 80 years, then look no further.

Founded in 1939, General Parts distributes parts and provides service for over 60,000 active customers and 400 manufacturers of commercial foodservice equipment. Corporate headquartered in Bloomington, MN, we provide service coverage in all or parts of 27 states through our 29 branch locations.

General Parts offers a competitive benefit package that includes 401(k), Medical, Dental, Vision, Company Paid Short and Long-Term Disability, Company Paid Life Insurance, Voluntary Life Insurance, Paid Holidays, Paid Time Off, and more.

General Parts participates in E-Verify and is an Equal Opportunity Employer.

For more information please visit our website: https://generalparts.com/careers

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$34k-42k (estimate)

POST DATE

10/07/2022

EXPIRATION DATE

04/03/2023

WEBSITE

generalparts.com

HEADQUARTERS

BROOMFIELD, CO

SIZE

200 - 500

FOUNDED

1939

TYPE

Private

CEO

GARY SHIRLEY

REVENUE

$50M - $200M

INDUSTRY

Wholesale

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About General Parts

General Parts Group is a provider of repair services and an O.E.M parts distributor to the food service industry.

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The job skills required for Customer Service Specialist include Customer Service, Problem Solving, Billing, Life Insurance, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Specialist job description and responsibilities

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They help customers with their queries and complaints.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Specialist jobs

Certified Customer Service Specialist (CSS).

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Communicate as efficiently as possible.

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Step 3: View the best colleges and universities for Customer Service Specialist.

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