Member Services Representative Full Time

At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We offer a supportive, inclusive, and diverse work environment where you are comfortable to be you. Our team is proud to support the communities we live and work in. Our locations are consistently recognized for providing excellent customer service and we are excited to be adding to our team. We are currently seeking motivated candidates for a Full Time Member Service Representative at our Wixom branch. This position is eligible to earn incentive pay.Position Purpose : Ensures that members are promptly and professionally served whether performing teller functions or performing a broad variety of member services functions.Job Duties (include but not limited to) : Performing financial transactions such as cash withdrawals, deposits, transfers, loan payments and more per credit union practices and policies.Cross selling credit union products and services to provide high quality member service and reach credit union goals and objectivesOpening and closing membership accountsPerforms loan transactions from processing applications all the way to payout, following Genisys lending procedures and guidelinesBalances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions.Ensures that members' requests and questions are promptly resolved whether in person, over the phone, or via other communication methods.Ensures that the Credit Union's quality reputation is maintained and projected.Qualifications : High School Graduate or equivalent requiredCustomer service experience preferredSales experience preferredKnowledge of lending processes helpfulCash handling experience helpfulSkills / Abilities : Good communication skillsProfessional appearance, dress, and attitudeGood math skillsAble to operate related computer applications and basic business equipmentGood typing skillsBenefits : Vacation and Paid Time OffHealth, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term / Long Term Disability AvailablePaid Tuition to $5000 per yearBereavement PayHoliday pay at 8 hours per observed holiday401k up to 3% match and 5% Profit ShareDon't meet every single requirement listed here? That's okay! At Genisys, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this position but your qualifications or past experiences don't align perfectly with those listed in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other open positions we have!EOE M / F / Disability / Veteran