What are the responsibilities and job description for the Technical Sales Representative, Automated Plasmid Purification Instruments position at GenScript?
About GenScript
GenScript Biotech Corporation (Stock Code : 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a Life Science CRO, enzyme and synthetic biology products, biologics development and manufacturing, and cell therapy.
GenScript is committed to striving towards its vision of being the most reliable biotech company in the world to make humans and nature healthier through biotechnology
About ProBio
ProBio proactively provides end-to-end CDMO service from drug discovery to commercialization with proactive strategies, professional solutions and efficient processes in cell and gene therapy (CGT), vaccine, biologics discovery and antibody protein drug to accelerate drug development for customers. ProBio’s total cell and gene therapy solution covers CMC of plasmid and virus for IND filing as well as clinical manufacturing and commercial manufacturing. In terms of plasmid service, ProBio supports the most clinical approvals for CGT drugs including mRNA vaccines, CAR-T in China. It is also the first GMP manufacturing platform to provide in vitro transcription (IVT) template linearized plasmids for mRNA vaccines and has supported several mRNA vaccine global enterprises to obtain clinical approvals. In terms of viral vector service, \ProBio has a stable and high-yield viral vector platform.
Job Scope :
We are seeking a highly motivated and technically skilled Technical Sales Representative to promote and sell our automated plasmid purification instruments by providing technical support and troubleshooting at customer sites in the assigned territory . This role will target both pharmaceutical and biotech industries as well as academic research institutions , including universities and labs focused on molecular biology, protein analysis and purification and gene therapy. The ideal candidate will be passionate about advancing scientific research through innovative technology with strong problem-solving ability and will have a strong understanding of molecular biology, particularly plasmid purification processes.
In this role, you will serve as a bridge between our cutting-edge technology and scientists who rely on efficient, scalable solutions to accelerate their research and provide suggestions to our internal team on areas of future improvements by collecting customer feedback. Your expertise will be key in building relationships with key stakeholders in both industry and academia, including lab managers, researchers, and decision-makers in R&D departments.
Please note that this position supports the Catalog Products Business Unit of Genscript's Life Sciences Division. The role supports the Boston, MA territory and it is required to reside within the Greater Boston area.
Key Responsibilities :
Sales & Account Development :
- Industry : Support the local sales account managers in identifying and developing relationships with potential customers in pharmaceutical, biotechnology, and life sciences companies, focusing on R&D departments, core facilities, gene therapy and, drug discovery.
- Academia : Support the local sales account managers in engaging with academic institutions , universities , and research centers that require cutting-edge automated solutions for plasmid purification and molecular biology workflows.
- In collaboration with the local sales account managers, involve in the full sales cycle, from initial outreach and product demonstrations to closing sales, meeting or exceeding revenue targets.
- Maintain regular communication with customers to monitor their purchasing patterns, troubleshoot any ongoing issues, and ensure continued satisfaction. Proactively identify and pursue cross-selling opportunities to support business growth.
- Tailor sales strategies to the specific needs of each sector, offering customized solutions based on their research or production goals.
- Collaborate closely with Field Application Scientists to fine-tune solutions and optimize protocols to meet customer needs.
Product Expertise & Solution Selling :
Customer Support & Relationship Management :
Market Research & Industry Awareness :
Qualifications :
LI-EB1
GenScript USA Inc / ProBio Inc. is a proud equal opportunity / affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is the Company's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic / civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
GenScript USA Inc. / ProBio Inc. maintains a drug-free workplace.