Dispatch Supervisor

Job Title: Logistics Dispatcher

Location: Cedar Rapids IA 52404

Contract: Full Time

Job Responsibilities:

Route Planning:

• Assist in planning and optimizing delivery routes for drivers to ensure timely and cost-effective deliveries.
• Collaborate with drivers and other team members to enhance route efficiency.
• Coordinate and communicate with drivers to assign pickup and delivery tasks.
• Monitor the progress of deliveries and address any issues that may arise during transit.
• Maintain clear and effective communication channels with drivers, clients, and internal teams.
• Provide updates on delivery status and any potential delays.
• Proactively identify and address logistical challenges to ensure smooth operations.
• Collaborate with team members to find solutions to unexpected issues.
• Maintain accurate records of shipments, routes, and delivery schedules.
• Ensure all necessary documentation is completed and filed appropriately.
• Respond to customer inquiries and concerns in a professional and timely manner.
• Work closely with the customer service team to enhance overall customer satisfaction.
• Adhere to transportation regulations and company policies.
• Ensure all safety protocols are followed by drivers and address any violations promptly.

Qualifications:

• High school diploma or equivalent; additional education in logistics or a related field is a plus.
• Strong organizational and multitasking skills.
• Excellent communication skills, both verbal and written.
• Ability to work in a fast-paced environment and handle stressful situations calmly.
• Basic computer skills and proficiency in logistics software.
• Willingness to learn and grow within the logistics industry.

Job Type: Contract

Pay: $35,000.00 - $40,000.00 per year

Benefits:

• Health insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Dispatching: 1 year (Preferred)

Ability to Commute:

• Cedar Rapids, IA 52406 (Required)

Ability to Relocate:

• Cedar Rapids, IA 52406: Relocate before starting work (Required)

Work Location: In person

Salary : $35,000 - $40,000