CLINIC OPERATIONS PRACTICE MANAGER (Surgical Clinics)

General Description:

The Clinic Operations Practice Manager oversees the successful management of assigned clinic(s) at the direction of the Associate Administrator.  Responsibilities consist of the managing, planning and coordinating the operations of the clinic, including supervision (directly or indirectly) of all administrative functions, activities and projects, clinic staff, billing and collecting procedures, monitoring delivery of patient services, planning for space allocation, acting as liaison with patients, businesses, hospital, administration and staff.  Acts as liaison with Practitioners, Senior Leadership, Directors and Supervisors. Demonstrates personal qualities of confidentiality, respect, integrity, loyalty, maturity, good judgment, responsibility and self-motivation. Specific areas of focus may change based on the responsibilities of the clinic(s).

Essential Functions:

• Collaborates with a wide range of staff as part of an interdisciplinary team including physicians, nurses and ancillary staff.
• Coordinates activities of the clinic with other patient care units.
• Consults with Chief Nursing Officer and Associate Administrator on nursing problems and interpretation of policies to ensure that patient needs are met.
• Prepares work schedule and assigns duties to nursing staff in the clinic for efficient use of personnel.
• Works as a positive, change oriented, transformational leader in alignment with, and as a model for GRMC’s organizational values, and leadership culture and approach.
• Is accountable for the achievement of assigned objectives, goals and outcomes while utilizing GRMC’s standardized Performance Improvement tools and methods.
• Develops and promotes cooperative working relationships with other all caregivers, departments, Medical Staff, and other customers.
• Hire, educate and motivate caregivers related to organization and department focus areas.
• Advises senior administration with regard to issues affecting the organization.
• Responsibility for clinic process design and implementation of improvement activities.
• Ensure maintenance of staff and medical provider licensure, facility licensures, designations, and ensure that regulatory requirements are met.
• Acts as liaison to GRMC Departments, patients, and any other vendors/customers.
• Responsible for oversight and success of all clinic operations.
• Assists in the development and monitoring of the departmental budget.
• The Practice Manager will be responsible for other duties as assigned in support of GRMC’s strategic objectives and goals.

Education & Training Requirements:

• High School Diploma/GED
• Experience with Athena Health or similar electronic medical record
• Minimum of five (5) years in healthcare, preferably within a physician practice management setting.
• Three (3) years of supervisory experience preferred.

Note:  Job description available upon request.

**All required documents must be presented at time of hire.**

EXTERNAL APPLICANT:  Employment is contingent upon successful completion of pre-employment drug and alcohol testing.

GRMC is an Equal Opportunity Employer