Manager, BI Analytics

About Us

GIRL SCOUTS OF THE USA

Founded in 1912, Girl Scouts of the USA is the preeminent leadership development organization for girls, with 2.5 million members—1.8 million girls and 800,000 adults. Girl Scouts is the leading authority on girls’ healthy development, and builds girls of courage, confidence, and character who make the world a better place. Today, and spanning coast to coast and across the globe, Girl Scouts of the USA is the largest girl focused organization in the United States and a household recognized brand. Many know the organization from its iconic Girl Scout Cookies (yes, they’re delicious!), but Girl Scouts is so much more.

As a mission driven nonprofit organization, Girl Scouts of the USA has been championing girls as they discover their dreams and work together to change the world. From navigating a rocky hiking trail to advocating for climate justice, Girl Scouts of all backgrounds and abilities can be themselves unapologetically as they rise to meet new challenges and discover the issues that matter most to them. GSUSA describes themselves as a team of doers, innovators, problem-solvers, creators, and dreamers collaborating to support Girl Scouts in 111 local chapters and 152 countries and engaging 50 million alumni.

Everything Girl Scouts do builds their curiosity, kindness, and can-do spirit. The Girl Scout community means girls are building their self-confidence by making friends, finding adventure, giving back to their communities, gaining leadership skills, having fun, and earning awards for their achievements. Notably, Girl Scouts of the USA believes their programs should positively impact not girls, but their families too.

That’s why 91% of caregivers say Girl Scouts is welcoming to families of all kinds; 83% of families say Girl Scouts connects them to something bigger; and 8 in 10 families say they value being part of the larger troop community. Engagement with Girl Scouts USA means better academic, social, and leadership outcomes for girls and their networks.

Hybrid - 2 days in NYC office 

You Will

The Analytics & Insights team is part of the larger Strategy and Planning Community and is charged with producing data-driven insights to improve and inform decision making, strategic development, and identify areas of opportunity across the organization and movement.  The team serves all Girl Scouts of the USA (GSUSA) departments and leverages internal and 3rd party data, resources, and research to inform these insights and will commission and execute new research or find new data sources to fill any gaps. This team is responsible for Enterprise Data Management, required to enable data-driven decisions. This includes data management, privacy, governance, reporting and analytics. The team is also responsible for producing on-going and ad-hoc analyses and dashboards to ensure movement stakeholders have the information necessary to make informed decisions. They help inform the creation of and track KPIs and metrics to measure performance of strategies and initiatives.

POSITION SUMMARY

Working as an integral part of Analytics and Insights, the Manager, Analytics will play a key role in transforming data into actionable insights that drive strategic initiatives and operational improvements. This position is responsible for business requirements definition, designing and developing business intelligence solutions, analyzing complex data sets, and delivering clear, concise data products that support decision-making across various departments. The ideal candidate is analytical, detail-oriented, and has a strong passion for leveraging data to drive meaningful impact. A highly valued partner to GSUSA communities, the Manager, Analytics translates business needs into data products. They are  a critical thinker with points of view to help guide data driven decisions on the Girl Scout Movement strategy, integrating relevant information from multiple sources including our cloud-based data warehouse and business intelligence systems and flat file data from disparate sources to generate important business insights. Specific contribution for this position includes:

• Gathers requirements, designs, develops analyses and/or reports to for stakeholders at both national (membership, revenue, marketing, program, strategy, development, DEIRJ) and local council levels.
• Manages high-level project teams and external vendors, as necessary.
• May involve supervision of contractor(s), or consultant(s), including the day-to-day management of time, projects, and responsibilities.
• Designs and executes data and analytic projects that answer key business questions about the customer experience, including defining data, sourcing data, methodology, design and reporting / analytical development
• Conducts basic and advanced quantitative statistical analyses.
• Works with team to design templates for communicating complex data to lay audiences.
• Collaborates with colleagues at the national and council levels to integrate analyses into strategy development and program improvement.
• Plays key role in shaping internal and external strategies for promoting utilization of Girl Scout reporting and analytical tools.
• Makes recommendations based on data, analytics, and insights to councils and constituencies within GSUSA.
• Presents findings internally and may represent the work of GSUSA at council events, as well as external conferences.
• Attends required local and national meetings as needed.
• Provides analytics related support as needed to council partners, GSUSA, and the Analytics and Insights team in general.

ESSENTIAL RESPONSIBILITIES - Primary duties of the position

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Business Intelligence Development & Reporting:

• Design, develop, and maintain BI solutions, including dashboards, reports, and data visualizations, using tools such as Looker, PowerBI, or similar.
• Collaborate with stakeholders to understand business requirements and translate them into technical specifications for business intelligence solutions.
• Ensure the accuracy and reliability of reports by validating data sources and implementing quality control measures.

Data Analysis & Interpretation:

• Analyze large, complex data sets to identify trends, patterns, and insights that inform business decisions.
• Conduct data mining, statistical analysis, and predictive modeling to support strategic initiatives.
• Interpret and communicate analytical findings to both technical and non-technical audiences, providing actionable insights.
• Ensure data products are delivered on time, within scope, and meet the organization’s quality standards.

Data Management & Integration:

• Work with data engineering and IT teams to integrate and manage data from various sources, ensuring data is accurate, consistent, and accessible.
• Assist in the development and maintenance of data warehousing and data integration processes to support business intelligence initiatives.

Stakeholder Collaboration & Support:

• Partner with cross-functional teams to provide data-driven insights and support decision-making processes.
• Develop and implement strategies to drive user adoption, including training, documentation, and ongoing support.
• Gather and analyze user feedback to continuously improve the usability and effectiveness of data products.

Continuous Improvement:

• Stay current with industry trends and best practices in BI and data analytics and apply this knowledge to improve the organization’s business intelligence capabilities.
• Proactively identify opportunities to enhance existing business intelligence solutions and processes.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

REQUIRED COMPETENCIES

• Strong storytelling with data skills.
• Strong analytical and problem-solving skills, with a keen attention to detail.
• Ability to analyze and interpret complex data sets and translate findings into actionable insights.
• Excellent communication skills, with the ability to convey technical concepts to non-technical stakeholders.
• Proficiency in data visualization best practices and the ability to create intuitive, user-friendly dashboards and reports.
• Experience with statistical analysis, data modeling, and predictive analytics is a plus.
• Familiarity with nonprofit organizations and an understanding of the unique challenges and opportunities in the sector is preferred.

REQUIRED TECHNICAL SKILLS  

Office 365 or similar suites

Competency in PowerPoint or similar presentation software

Competency in Microsoft Excel

BI Tools (Looker, PowerBI, etc.)

Knowledge of Snowflake and SQL a plus

Knowledge of SPSS and/or Qualtrics a plus

Artificial Intelligence experience a plus

Data Product Lifecycle management a plus

REQUIRED EDUCATION AND EXPERIENCE (i.e., degrees, certifications)

Degree or Equivalent Experience:

Bachelor’s degree or equivalent experience

Minimum Years of Experience:   Minimum of five (5) years’ experience in corporate environment

Salary Range: $70,500 - $117,000  

This represents the present low and high end of the pay range for this position. Actual pay will vary based on various factors, including but not limited to experience.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

WORK ENVIRONMENT: This job can be remote, hybrid or local to New York City. Local and hybrid employees work in a professional office environment.

POSITION TYPE / EXPECTED HOURS OF WORK: This is a full-time position. Days and hours of work are Monday through Friday with a 35 hour per week schedule. Occasional evening and weekend work may be required as job duties demand.

AAP/EEO Statement:  GSUSA is an equal employment opportunity employer.

Salary : $70,500 - $117,000