What are the responsibilities and job description for the Gleason Company is hiring: Technical Writer in City of Rochester position at Gleason Company?
Job Description
Position Summary
The technical writer is responsible for creating documentation communicating safe operation of all machines in the GAS product line. This primary objective is achieved through investigation of safe operation methods, preventative maintenance activities, set up, debug, and operation activities with engineers, service technicians, programmers, and knowledgeable operators. This information must be organized and documented in an efficient and effective way, resulting in a professional set of customer documentation. At times, documentation must be modified to meet specific customer format and / or content requirements.
Essential Functions
- Must be detail-oriented and organized
- Able to follow department style guide and conventions
- Gather information from Subject Matter Experts (SMEs) and internal databases, write technical documentation, and edit for accuracy and content
- Organize and clearly state all details pertaining to machine operation, including safety, installation, setup, controls, program management, part production, fault monitoring and maintenance
- Document installation, setup and operation of machine subassemblies, including guarding, pneumatics, tray transfer, end of arm tooling, and secondary operations
- Take photographs and video of machines and components for use in documentation and the machine as shipped as a subassembly archive
- Print and assemble Installation Instructions, Operating Instructions, Job Aids, and other documents as needed
- Maintain proficiency with writing application versions and embrace new trends in technology used to produce documentation
- Utilize effective time management with the ability to multitask and complete assignments according to priority and due dates
- Communicate effectively (verbally and using various electronic formats) to provide project status and technical information to various audiences
- Act as single contact point for customer documentation sending files via ShareFile server and maintaining Document Checklist status
- Update legacy and existing product documentation as required
- Create in-house work instructions
- Support Proposal / Project Managers, Purchasing, Engineering, and Marketing as needed
Computer Skills
Job-Specific Skills, Knowledge, Training, or Experience
Travel
Education
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