Care Coach

CARE COACH JOB DESCRIPTION  

Glory House of Miami is a Christ-centered organization that provides a safe space for the healing and restoration of survivors of human trafficking. At Glory House, you will be an integral member of the work that God is doing. You will have the opportunity to make a meaningful impact in the lives of those we serve. 

As a Care Coach, your responsibilities will include developing personalized care plans, coordinating with medical professionals and other service providers, and offering compassionate support to our clients. We value a collaborative approach and encourage open communication and teamwork. Your role will also involve tracking progress, ensuring that resources are utilized effectively, and advocating for the needs of the women in our care. Join us in our mission to empower and uplift women, helping them to rebuild their lives and achieve their fullest potential. 

Requirements: 

·       Capable of making informed decisions based on research and analysis 

·       Proficient in interpersonal relations and flexible 

·       Excellent management, organizational, and strategic thinking abilities 

·       Proficient in computer and technology applications 

·       Effective communication skills  

·       Bi-lingual in Spanish and English 

·       Valid driver's license for in-state travel 

·       Collaborative team player with a positive attitude, receptive to feedback, and adaptable to changes 

·       Successful completion of all necessary training 

·       Dedicated to leading a Christ-centered life 

Responsibilities: 

·       Oversee the admission, referral, and intake processes for new survivors 

·       Build relationships and establish trust with clients, both in the office and in the field 

·       Collaborate with clients, their support networks, and healthcare providers to create individualized care plans that address their physical, mental, and spiritual well-being, as well as their preferences and abilities. 

·       Research and cultivate partnerships with local organizations while keeping an updated resource list 

·       Attend to clients’ concerns and provide suitable interventions and resources 

·       Document clients’ progress, including referrals, visits, and notable interactions 

·       Regularly evaluate clients’ progress and make necessary adjustments to improve outcomes 

·       Coordinate weekly meetings for internal communication 

·       Arrange services, and transportation, and maintain records of survivors' progress 

·       Compile reports by gathering, analyzing, and summarizing treatment data along with relevant statistics and metrics 

·       Assist with outreach initiatives, speaking engagements, and training sessions 

·       Enhance job knowledge through educational opportunities; reading professional literature; and maintaining personal networks.

Education: 

Master's in social work or related field (preferred) and two years of related job experience. At Glory House we encourage continued education we encourage joining a professional organization that aligns with your responsibility and our mission. Glory House would cover membership. Upon CEO review and approval.