What are the responsibilities and job description for the Patient Care Coordinator position at gn?
RECRUITING NEW TEAM MEMBER! Coldwater and Battle Creek, MI
BELTONE, the WORLD LEADER in hearing healthcare, is seeking a motivated and dynamic individual to our organization as a Patient Care Coordinator. Working in a professional medical office setting, the Patient Care Coordinator is the first face and voice of our office and must be organized, dependable and personable. This position is full-time with an average compensation of $32,000 - $37,000 per year; compensation consists of an hourly wage and performance-based bonuses.
Responsibilities:
- Treat each patient as a dear loved one (family member) in all interactions, in-office greetings and phone communications; build rapport to ensure an outstanding office experience
- Set appointments from incoming and outbound calls using our proprietary script
- Verify insurance benefits
- Work closely with the Hearing Care Practitioner to manage the office schedule by prioritizing and confirming appointments and rescheduling cancellations and no-shows
- Manage office workflow including greeting patients, updating patient files, managing inventory, and entering data into the scheduling and Point of Sale system.
- Additional administrative duties as assigned.
Qualifications:
- Professional, positive, and friendly demeanor.
- Ability to multi-task effectively in a medical setting, while maintaining confidentiality of patient records.
- Demonstrable proficiency in Microsoft Office products, especially Excel, Outlook and Word.
- General office/administrative skills including use of office equipment (computers/printer/phone system), filing, prioritizing workflow, answering phones, performing daily inventory counts.
- Excellent communication skills both in person and on the phone.
Compensation and Benefits:
- Hourly wage and performance-based bonuses.
- Benefits package Medical, Dental, Vision, Life, PTO, and 401K (eligibility requirements apply).
- Join a “Forbes Top Workplace” organization
Salary : $32,000 - $37,000
