CAPRIOTTIS CREW MEMBER

Summary

Provide front counter service to customers. Prepare requested drinks, work with the fellow team members to ensure orders are properly prepared in a timely manner, and efficiently manage the point of sale system.

Essential Functions And Responsibilities

• Maintain knowledge of all menu options, take orders, and serve the prepared items to the guests
• Accurately follow all cash handling and point of sale system procedures, including but not limited to, cash and comp procedures
• Ensure all food and drinks are served within health, safety, and sanitation guidelines
• Maintain cleanliness and organization of the work area, including countertops, floors, tables, front of house equipment
• Put items away in a timely manner according to procedure, utilizing proper signage
• Ensure adequate supplies are available for the shift, including ribbons, comp paper, cash drop envelopes and receipt paper
• Provide outstanding customer service in a timely manner to both guests and fellow team members
• Perform other duties as assigned
  
  

Requirements

Qualifications

• Previous cash handling and customer service experience preferred
• 6 months of previous experience working in high volume, fast-paced food and beverage environment preferred
• Prior experience with POS systems preferred
• Previous experience working in a team or group environment
• Able to effectively communication in English, both written and verbal
• Basic computer skills preferred
• Must be at least 18 years of age
• High school diploma or equivalent preferred
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States
  
  

Work Cards

• Health
  
  

Physical Requirements

• Frequently push and/or pull up to 35 lbs.
• Frequently lift and/or carry up to 35 lbs. at floor, knee, waist, and/or chest levels
• Occasionally sit and use tools or equipment requiring a high degree of dexterity
• Frequently bend, reach, twist, squat, kneel, walk, distinguish between shades of color, and communicate via radio
• Constant use of hearing and vision, standing, and communicate using a paging system
  
  

Work Environment Potential Conditions

• Indoor
• Smoky and noisy
• Slippery surfaces and chemical agents
  
  

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.

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