2 Floor Associate Jobs in Guymon, OK
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Golden Mesa Casino is Hiring a Floor Associate Near Guymon, OK
Division: LLC, Wholly owned by The Shawnee Tribe
Job Title: EG Floor Associate
General Definition: Responsible for providing a high degree of courteous service to guests during their entertainment experience.
Supervision Received: Supervisor
Supervision Exercised: N/A
Essential Job Functions:
- Answer basic customer questions concerning gaming machines based on basic understanding of payout and machine operations (e.g. cashier locations, dollar bill acceptor locations, top prize payoffs)
- Clean assigned area by aligning seats close to machines, emptying ash trays, and disposing of trash with goal of maximizing customer satisfaction with facility cleanliness
- Coordinate with management, supervisors, and security to detect and prevent attempts to cheat or damaged gaming equipment and to report floor irregularities to a member of management.
- Identify top prize transactions processes and completes paperwork promptly, with a high level of accuracy and service to the guest.
- Handle routine customer complaints and incidents, exhibiting the appropriate discretion to identify situations that require the attention of supervisory personnel.
- Perform other job related duties as assigned.
Education:
High School Diploma or GED
Training and Experience:
- Six (6) months of EG Gaming Experience Preferred
- Must be able to read, understand, apply, and retain knowledge of departmental rules, regulations, and policies.
- Must possess the ability to handle/count large amounts of cash utilizing currency and coin counters, and be able to work in a fast-paced environment while maintaining accuracy.
- May be required to lift up to fifty (50) pounds, possess good manual dexterity, and hand/eye coordination, but these requirements are based on needs of facility and staffing.
- Proficiency with 10-key adding machine may be required in order to perform assigned job duties correctly.
- Must be able to stand, sit, and walk for prolonged periods of time in order to properly perform the assigned job duties.
- Must be able to work in a casino environment where second hand smoke and flashing lights are present
- Must be able to work in a smoke filled casino environment
- Must be able to complete pre-employment drug test with a negative result
- Must be able to pass a background check and receive a license or permit from any Regulatory Agency, if applicable to perform the essential job functions
Job Summary
Full Time
Lending & Credit
$45k-62k (estimate)
01/16/2023
04/10/2024
goldenmesa.com
Guymon, OK
<25
Lending & Credit
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The following is the career advancement route for Floor Associate positions, which can be used as a reference in future career path planning. As a Floor Associate, it can be promoted into senior positions as a Sales Rep. (Bio-Medical Equip. & Supplies) that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Floor Associate. You can explore the career advancement for a Floor Associate below and select your interested title to get hiring information.
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