Hospice Patient Care Coordinator

Description

Purpose of Job

The Hospice Patient Care Coordinator's primary function is to provide staff support to the team members, patients and family members, to maintain active medical records, and to be responsible for obtaining physician signatures in accordance to policy and procedures. 

Job Components/Major Responsibilities

Job Duties

1. Establishes, maintains and closes patient medical records according to regulations.
2. Responsible for obtaining all necessary signatures from physicians, staff and others as necessary for authorizations, certifications, doctor’s orders and release of information from hospice to other parties.
3. Audits medical records in accordance to written criteria including all required documentation, authorizations and necessary signatures.
4. Purges medical records one year after date of final discharge.
5. Performs secretarial duties related to screening calls and facilitating communication for Director of Nurses and Clinical Service Managers and other staff between patients, families, and other companies.
6. Keeps daily schedule for all team members.
7. Enters patient care information into data base, monitors event tracking including recertification dates, and provides back up documentation to the Director of Nurses and Billing Department as requested.
8. Prepares , Organizes and attends weekly team meetings.
9. Orders DME, maintains records of order, tracks delivery dates and notifies the vendor of patient death or discharge and coordinates the pick-up of equipment.
10. Enters patient care data on computer when needed.
11. Provides relief for other hospice Admin Support staff.
12. Monitors event tracking including recertification dates and provides back up documentation to the Director of Nurses and Billing Department as requested.
13. Completes all job duties in a manner that meets the accepted standards of practice and the La Diferencia Hospice Policies and Procedures.
14. Contributes to achieving the company’s mission.
15. Works collaboratively with others to achieve goals.

Quality Improvement

1. Participates in the quality assessment and performance improvement program.
2. Participates in hospice in-service trainings.

Professional Development

1. Engages in on-going self-development plan to build personal leadership skills, organizational knowledge, and enhance knowledge of the industry.
2. Identifies and addresses skill and/or knowledge gaps to fulfill job responsibilities
3. Seeks opportunities to network with colleagues, share experiences, willingness to provide direct support, solicit feedback and exchange ideas.
4. Develops and achieves professional growth goals and objectives and reviews with supervisor.

Qualifications:

1. Three years hospice experience preferred.
2. Medical Terminology familiarity.
3. Excellent communication, typing and phone skills.
4. Excellent computer skills.

Qualifications