What are the responsibilities and job description for the In Home Assembly & Installation Technician- *$500 sign On Bonus position at Goodman Solutions?
Description
For over 20 years, Goodman has provided precision services for the world's largest media and tech companies by offering residential and commercial field service support and program management for regional and national installation and maintenance programs for network operators, e-retailers and electronics manufacturers.
Job Summary :
A Delivery Service Technician II is a more experienced or skilled DST I. A DST II is responsible for the delivery and assembly of, among other things, consumer and office products such as furniture, backyard playsets, appliances, grills, TV mounts, exercise and other products or equipment ("Products") at customers' homes or businesses while delivering the ultimate customer service ("white glove") experience. The Products a DST II delivers and assembles may be more complex or advanced than what a DST I handles. The DST II is responsible for being customer-facing and ensuring the customer's overall satisfaction with the delivery and assembly.
Essential and Primary Functions :
- Drive a delivery truck, cargo or sprinter van, and follow a time schedule.
- Ability to manage and record inventory movements within a warehouse setting.
- Safely load and unload the delivery vehicle with a dolly or hand truck and use blankets or packing to prevent damage to the Product, delivery vehicle, or customer's home.
- Unbox and assemble a variety of Products based on instruction manuals, blueprint specifications, parts lists, and drawings.
- Take precise measurements to ensure accurate fit of Products in the customer's home.
- Keep a clean and tidy work area at the customer's home, including wearing booties inside the home, post-assembly removal of packing materials and debris from the customer's home.
- Must be able to meet the required physical demands listed below, including but not limited to, lifting and moving up to 50-200 pounds on a regular basis with the help of a lifting partner or a dolly.
- Responsible for serving as the customer's primary point-of-contact during delivery and assembly and ensuring the customer experience is second-to-none.
- Collect proof of delivery, printed or digital signatures from the customer on required forms.
- Collect non-cash payments from customers, if applicable, via payment application.
- Accurately and thoroughly complete required printed or digital logs and reports.
Other Functions :
Minimum Job Requirements :
Knowledge, Skills and Abilities :
Certificates, Licenses, Registration and Requirements :
Physical Demands :
50lbs.
Benefits
Goodman Solutions considers applicants for all positions without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.
