Jr. Systems Engineer

Job Description

Job Description

Goodwill Industries of Greater New York and Northern New Jersey, Inc.

Job Description

Position Title : Jr. Systems Engineer Location : Elm Place

Reports To : Sr. Systems Engineer Cost Center :

General Purpose :

The Junior Systems Engineer’s role is to ensure the stability, integrity, and efficient operation of the in-house information systems that support core organizational functions. This is achieved by assisting with the monitoring, maintaining, supporting, and optimizing of networked software and associated operating systems and hardware. The Junior Systems Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the benefit of IT systems investments.

Essential Functions :

• Collaborate with network support and management staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
• Work with Sr. Engineer to accomplish business requirements and systems goals.
• Deploy new applications and enhancements to existing applications, software, and operating systems.
• Configure and Deploy desktops, laptops and other hardware as required
• Conduct research on software and systems products to justify recommendations and to support purchasing efforts.
• Develop and maintain inventory and inventory management spreadsheets and databases
• Monitor and test desktops and laptop performance; prepare and deliver system performance statistics and reports.
• Provide orientation and training to end-users for all modified and new systems.
• Assist with management, resolution and tracking of escalated support and procurement tickets
• Required to be on-site and to travel to various Goodwill Locations as required

Qualifications / Basic Job Requirements :

Scope of Responsibility & Positions Supervised :

Special Working Conditions :