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Retail Merchandise Processing Lead

Goodwill Industries of Hawaii
Honolulu, HI Full Time
POSTED ON 2/19/2025
AVAILABLE BEFORE 4/19/2025

Goodwill Industries of Hawaii, Inc.

Job Description

Job Title: Production Worker - Lead

Division: Operations / Retail

Program: Processing

Reports To: Production Supervisor

FLSA Status: Non-Exempt

Reviewed By: Human Resources

SUMMARY

A working supervisor who assists the Production Supervisor in directing and coordinating activities of workers engaged in production, distribution, and collection of donations for store or plant operations. In the absence of the Production Supervisor, the Lead Production Worker assumes responsibility and control of the entire production/donation department. Performs the following duties personally or through subordinate personnel.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Coordinates production, distribution, and warehousing in accordance with policies, principles, and procedures established by the Operations Supervisor.

Implements plans for efficient use of materials, machines, and employees.

Plans production operations, establishing priorities and sequences for processing products.

Revises production schedules and priorities as a result of equipment failure or operating problems.

Works closely with the Production Supervisor in reviewing product quality and modifies production and inventory control programs to maintain and enhance profitable operation of division.

Inspects machines and equipment to ensure specific operational performance and optimum utilization.

Observes workers to ensure compliance with productions standards.

Responsible for the routine consolidation of operational and production data.

Requisitions tools, equipment, and supplies required for production activities.

Confers with management to resolve maintenance problems and recommend measures to improve operations and conditions of machines and equipment.

Works with the Production Supervisor and Safety Manager to communicate safety standards imposed by OSHA and State regulatory agencies to ensure a safe working environment. (Includes proper attire, safety and protective equipment, and practices).

Conducts work in a safe and responsible manner, utilizing protective clothing and/or equipment when appropriate. Complies with all safety standards.

Responsible for awareness of and adherence to all company and safety policies and procedures.

SUPERVISORY RESPONSIBILITIES

Provides direction and supervises employees in the Production area. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning and directing work; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school graduate or 2 years of college plus related work experience and/or training involving supervisory level work in operational management. Combination of education and or experience that demonstrates ability to supervise a large staff in operational activities involving production, processing, transportation, and facility maintenance activities.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write brief routine reports and correspondence in reporting incidents and or other documentation. Ability to speak effectively and clearly in providing direction and instructions required for operational functions.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to interpret financial information provided in meeting and complying with budgetary requirements.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to function independently utilizing initiative and creativity.

CERTIFICATES, LICENSES, REGISTRATIONS

There are no certificates, licenses, or registrations required.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to see, hear, and talk. The employee must be able to stand/walk for several hours at a time. The employee is required to use hands to finger, handle, and feel. The employee is required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and smell. The employee must frequently lift up to 25lbs and occasionally maneuver wheeled containers weighing up to 300 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is exposed to outside weather conditions and heat. The noise level in the work environment is usually moderate.


At Goodwill Hawaii our mission is simple, yet powerful, we help people with employment barriers reach their full potential and become self-sufficient.  We are the third largest non-profit agency in Hawaii and our motivation is sustaining Hawaii’s community through the power of work.   Last year we placed nearly 1,500 people into employment, resulting in $22 million in annual wages earned as a result of these job placements.  Join the Goodwill Hawaii family and help strengthen our Hawaii community, one job at a time.

Goodwill Hawaii is committed to fully complying with all Equal Opportunity Employment and Affirmative Action laws and regulations.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, including gender identity or expression, sexual orientation, national origin, citizenship, ancestry, age, marital status, genetic information, domestic or sexual violence victim status, disability, protected veteran status or any other status protected by federal, state or local law. We also foster a drug-free work environment.

Salary : $22

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