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Service Manager - Nashville, TN
Goodyear Nashville, TN
$93k-113k (estimate)
Full Time | Retail 3 Months Ago
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Goodyear is Hiring a Service Manager - Nashville, TN Near Nashville, TN

IMMEDIATELY HIRING!!! – APPLY TODAY!!!

We are a service and retreading market leader with over 200 Commercial Tire Centers and Truck Care Centers located across the United States. We have the unique ability to service the largest nationwide commercial fleets while also providing friendly hometown service to regional and local fleets. Our mission statement is 'SERVICE EXCELLENCE – ALWAYS'. Goodyear Commercial Tire & Service Centers (CTSC) are owned by Goodyear — which makes them uniquely qualified to offer you trusted tires, reliable services and powerful management tools to help you lower your operating costs. It's all part of Goodyear's Total Solution for commercial and off-the-road fleets. 

General Description: 

As a Service Manager you will be responsible for managing the service department including the team and equipment at a Goodyear Commercial Tire & Service Center. You will also be responsible for assisting technicians in daily work routines and ensuring customer satisfaction. 

Responsibilities will include but not be limited to:

  • Assist Center Manager in achieving sales, units, and profited budgeted objectives. 
  • Ensure proper service estimates are delivered to the customer. 
  • Quote tire prices accurately, including trade-ins. 
  • Complete work orders, PM checklists, and other paperwork effectively and efficiently. 
  • Responsible for efficiently processing billing 
  • Control and protect the assets of the company by maintaining awareness of inventory levels. 
  • Provide "Service Excellence, Always" to meet the service goals of the location and needs of the customer. 
  • Assist the Center Manager with hiring, training, and managing associates. 
  • Train new and existing associates. 
  • Communicate specific work assignments and responsibilities to associates. 
  • Assist the Center Manager in ensuring proper staffing levels with qualified personnel. 
  • Assist associates in technical areas as needed. 
  • Facilitate effective communication throughout the center by working closely with the Center Manager. 
  • Operate the Service Department as an accident free/safe workplace. 
  • Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including commercial tires and wheels, standing, bending, and squatting 

Basic Requirements: 

  • Minimum 2 years management experience 
  • Prior commercial tire experience 
  • Must be willing to work scheduled shifts including nights and weekends. 
  • Must have a valid driver's license for the type of vehicle required for the position and be able to meet DOT driver qualification requirements. 
  • Be at least 21 years of age. 
  • No relocation is being offered for this position 
  • Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future 

Preferred Qualifications:

  • High School or GED
  • Relevant commercial tire service and/or management experience.

Candidate Criteria: 

  • Strong oral and written communication ability. 
  • Commitment to follow all safety procedures and work in a safe manner. 
  • Must be able to work in a results-oriented, fast-paced environment as part of a team. 
  • Must be a self-starter and willing to take initiative, able and willing to work without direct supervision, and be willing to attend appropriate training sessions.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$93k-113k (estimate)

POST DATE

12/25/2022

EXPIRATION DATE

06/24/2023

WEBSITE

ceoalberttire.com

HEADQUARTERS

Beltsville, MD

SIZE

<25

INDUSTRY

Retail

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The following is the career advancement route for Service Manager - Nashville, TN positions, which can be used as a reference in future career path planning. As a Service Manager - Nashville, TN, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager - Nashville, TN. You can explore the career advancement for a Service Manager - Nashville, TN below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

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A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

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Experienced leader with proven record providing exceptional customer service operations.

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Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

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The service manager must also be able to work under stress besides handle stress.

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Step 3: View the best colleges and universities for Service Manager.

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