What are the responsibilities and job description for the Customer Service Representative position at Granger Waste Services?
Our business is not just hauling, recycling or landfill management, but first and foremost, serving others. Providing excellent service to our customers, communities and coworkers is what we strive to do every day. As a customer service representative, you would be an important relationship builder and problem solver, helping ensure our customers' waste and recycling needs are fulfilled. Additionally, you will play a crucial role in inside sales and customer retention, identifying opportunities to enhance customer satisfaction and foster long-term loyalty.
We are looking for experienced customer service representatives with a starting wage of $18.57/hour!
Key Benefits
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Generous 401(k) contribution when eligible
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Medical, dental, vision, life, short term and long-term disability coverage
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Paid time off
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Safety and care for our employees are core values
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Ongoing training and career ladders for advancement
Join a team that will care for you, your family, and our community.
QUALIFICATIONS
EDUCATION and EXPERIENCE
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High school diploma or general education degree (GED) require
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Minimum 2 years’ experience working in a high-volume call center environment required
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Proven de-escalation skills
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Experience in inside sales or equivalent skill set preferred.
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Strong Microsoft Office and 365 skills strongly preferred
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Bilingual experience a plus
OTHER REQUIREMENTS
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Accurate typing skills, database entry and legible handwriting
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In office position
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Good sense of direction, the ability to use mapping software and understanding of geographic locations
Salary : $19
