Wellness Supervisor - Full Time

Greater Philadelphia YMCA Employment Opportunity!

POSITION PURPOSE

The Wellness Supervisor is expected to lead a staff team to coach and assist members in developing a healthy lifestyle and in meeting their wellness goals; assist in hiring, training, scheduling and supervising Wellness Center staff; ensure that YMCA Health and Wellness programs are delivered in accordance with YMCA and other applicable best practices; provide member service and counsel in the appropriate use of fitness center equipment and services; provide wellness consultations and encourage participation in member wellness incentive programs; ensure that facilities and services are responsive to member needs.

Essential Functions

• Assist with the operation and supervision of wellness center, staff and programs to ensure a friendly and encouraging environment for members in the usage of fitness and wellness programs and services.
• Learn member names and encourage regular exercise routines and record keeping.
• Cultivate and develop relationships and follow up with telephone calls, emails, correspondence, etc. to assist the member in achieving their wellness objectives as required.
• Maintain knowledge of wellness trends, participate in training and development.
• Provide guidance in equipment usage, and if appropriate, direct members to qualified staff for personalized fitness programs and personal training.
• Provide consistent support to all members using the facility.
• Provide wellness consultations and administer other health and wellness programs as required.
• Ensure facility cleanliness and safety. Clean and maintain equipment.
• Enforce wellness center policies and age restrictions. Monitor member use of equipment and weights.
• Ensure member safety and protect property.
• Maintain knowledge of emergency and safety procedures, provide care in an emergency, document all incidents/accidents on the appropriate forms.
• Follow up with members to schedule consultations and encourage regular exercise.
• Participate in staff meetings and trainings as required.
• Set an example of healthy living and personal fitness.
• Participate in providing tours to prospective members if required.
• Survey and maintain locker rooms to ensure neatness, cleanliness and proper supplies if required.
• Document and report equipment maintenance needs.
• Perform other related duties as assigned.
  
  
  

Role Specific Requirements

• College degree in related field preferred, or 21 years of age with 2 years of experience and national certification in fitness and strength training and/or Group Exercise upon hire.
• Exhibit strong leadership skills; possess a passion for member service, building and maintaining a culture of member service excellence.
  
  
  

OUR CULTURE

A t the YMCA we value CARING, HONESTY, RESPECT, and RESPONSIBILITY in personal character and behavior and believe that they are essential to attaining our mission.

OUR MISSION

To improve lives by connecting people to health, well-being, and to each other.

The Greater Philadelphia YMCA is an equal opportunity employer. The Y considers all applicants for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, or status as a Vietnam-era or special disabled veteran or other protected classification and in accordance with applicable laws.

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