What are the responsibilities and job description for the Lead Budtender - Full Time position at Green Sentry Holdings LLC?
JOB SUMMARY
The Hospitality Lead is responsible for leading the store teams through personal example that continuously improves all quality, training and customer experience programs. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at the Sunburn location in Orlando.
JOB FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Lead by example by exceeding personal sales volume and KPI goals and support Hospitality Associates to do the same.
* Development of high customer experience standards, to include a show time culture and industry leading customer engagement through sales training and product knowledge.
* Execute a world class hospitality program to drive repeat business through strong local grass roots networking, customer data capture and execution of our loyalty program.
* Assist store leaders with executing business initiatives in an effective and efficient manner.
* Report out to Co-Manager of Hospitality to identify training and development needs and support of Hospitality Associates.
* Provide leadership, training, guidance and support to team members that fosters continuous learning and improvement in performance of the stores.
BASIC QUALIFICATIONS * Minimum 21 years of age
* Minimum 3 years leadership experience with customer service in retail.
* Demonstrated ability to achieve individual selling goals and metrics.
