What are the responsibilities and job description for the Inside Sales Project Manager position at Gritton & Associates?

About Gritton

Gritton is a third-generation, family-owned company and the leading provider of HVAC, industrial, and plumbing products in the Intermountain region. With decades of expertise, we are committed to delivering top-quality products and exceptional service to contractors, engineers, and end users. Our reputation is built on innovation, reliability, and customer satisfaction, making us a trusted partner in the industry.

Job Summary

The Inside Sales Project Manager plays a crucial role in supporting sales operations and managing project execution. This position requires strong organizational skills, technical knowledge, and the ability to manage multiple projects efficiently. The ideal candidate will work closely with outside sales representatives, vendors, and internal teams to ensure projects are completed on time, within scope, and within budget. This role involves customer engagement, order management, and technical support to drive successful project outcomes.

Key Responsibilities

Customer & Sales Support :

Understand customer needs and provide expert recommendations for technical solutions.
Collaborate with engineering and sales teams to deliver accurate product information.
Respond to inquiries, prepare competitive quotes, and follow up on sales opportunities.

Project Management & Execution :

Oversee the full project lifecycle, from initial sales coordination to final delivery.

Manage order processing, track shipments, and schedule deliveries for supplied equipment.

Coordinate equipment startup and warranty services to ensure seamless implementation.

Prepare and maintain post-sale documentation for internal and customer records.

Technical Expertise & Industry Knowledge :

Assist with technical documentation, proposals, and customer presentations.

Stay up-to-date on industry trends, competitor offerings, and emerging technologies.

Provide design and application assistance to customers and internal teams using industry best practices.

Continually participate in product training and system application courses, both virtually and in-person at manufacturing facilities.

Collaboration & Ethics :

Work closely with internal teams, including sales, marketing, and engineering, to support business growth.

Conduct all business interactions with professionalism, integrity, and ethical standards.

Qualifications & Skills

Strong mechanical systems aptitude.

Excellent verbal and written communication skills.

Strong presentation and interpersonal skills.

Proficiency in MS Office Suite (Excel, Word, Outlook) and general computer applications.

Effective time management and organizational skills.

Valid driver’s license with a good driving record.

Education & Experience

Bachelor’s Degree in a technical field (preferred) or equivalent work experience.

Experience in HVAC, plumbing, industrial equipment, or a related industry is a plus.

Why Join Gritton & Associates?

Competitive salary based on experience.

Comprehensive benefits package, including health, dental, and vision insurance.

401(k) retirement plan with company match.

Paid time off and company holidays.

Opportunities for professional growth and industry training.

If you are a motivated professional looking for a dynamic career in sales and project management, we invite you to apply and become a valued part of the Gritton team!

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Inside Sales Project Manager

What are the responsibilities and job description for the Inside Sales Project Manager position at Gritton & Associates?

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