What are the responsibilities and job description for the Automotive Business Development Manager (BDM) Assistant position at Groove Auto?
Groove Toyota, Denver's premiere Toyota Dealership, is actively hiring a Business Development Manager (BDM) Assistant to join our growing team!
What We Offer
Their responsibilities often include identifying and pursuing new business opportunities, building and maintaining client relationships, and coordinating with internal teams to develop and implement strategic plans. They support BDC operations with hands-on lead handling, appointment setting, and data entry.
This position pays $20.00 - $23.00 Per Hour
Who You Are
Groove Auto, a Summit Automotive company, is built upon a different way of thinking. We embrace a culture that recognizes strength lies in differences, not similarities. Our associates are a highly energized, engaged, and diverse team bound together by our core beliefs and values. Together, we are dedicated to honesty, integrity, caring, clarity, and excellence, fostering professional growth and processes that deliver extraordinary customer and associate satisfaction. Our brand is about the Power of Yes – meaning that we empower our associates to provide our customers with a safe, positive, stress-free experience, whether in sales, parts, or service. We want to be known for creating a customer and associate experience tailored to individual and diverse needs.
Summit Automotive Partners is a privately-held automotive management group headquartered in Centennial, Colorado, with over 15 automotive dealerships throughout Colorado, New England, and Wyoming.
To learn more about Career Opportunities with Groove Auto, visit us at https://www.grooveautocareers.com/
Check Out What Our Sales Team Has To Say
EEOC
Summit Automotive Partners is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Summit Automotive Partners strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All Summit Automotive Partners employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
ADA
Summit Automotive Partners complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. Consistent with those requirements, Summit Automotive Partners will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the essential functions of the job unless doing so would create an undue hardship. If you believe you need accommodation, refer any such request to the Human Resources Department. Summit Automotive Partners will also, where appropriate, provide reasonable accommodations for an employee's religious beliefs or practices.
What We Offer
- An opportunity for financial growth with a career path that offers ongoing training and mentorship
- Flexible schedule with paid time off that accrues from day one of employment
- An extensive benefits package including medical, dental, vision, life, and disability insurance, and more
- 401(K) with employer contribution
- Health and Wellness reimbursement of up to $75.00 per month
- Tuition reimbursement toward automotive education
- Employee discounts
Their responsibilities often include identifying and pursuing new business opportunities, building and maintaining client relationships, and coordinating with internal teams to develop and implement strategic plans. They support BDC operations with hands-on lead handling, appointment setting, and data entry.
This position pays $20.00 - $23.00 Per Hour
Who You Are
- You are proficient and strongly understand BDC and CRM tools. You can successfully develop and administer telemarketing sales training for the dealership (i.e., email, direct mail) that produces repeat business.
- You can establish and manage continuous improvement efforts for the BDC and develop and maintain BDC labor standards to optimize productivity and serve customer needs.
- You are self-motivated and goal-oriented.
- You have the proven ability to work in a fast-paced environment while achieving BDC-related customer satisfaction goals measured by manufacturer surveys.
- You have excellent customer service skills and are clear in your communication, verbal and written.
- You stay informed on industry trends and have the proven ability to create and manage a positive and productive work environment within the BDC.
- You manage a team in ways that minimize turnover and encourage professional growth.
- You are a professional with a strong work ethic.
- You can effectively communicate with dealership staff, customers, and communications technology vendors on behalf of the local dealership.
- You value the customer experience and understand the importance of building customer loyalty throughout the vehicle-buying experience.
- You are a dedicated, energetic team player who wants to join our ever-growing network of dealerships.
- You have 2 years of sales management experience.
- Assure accuracy of all Floor-Up and Phone Up database entries.
- Drive the store’s appointment ratio to a 2:1 per sales-person result.
- Consistently high levels of customer satisfaction as measured by manufacturer and dealership sponsored surveys.
- Achieve at least a 20% return appointment result from the floor follow-up process.
- Answer incoming sales calls and assign any appointments to available salespeople.
- Generate Floor Up Follow-Up One Thing Guides for the previous day’s unsold traffic and distribute them to the team.
- Collect 2nd day One Thing Guides and make 2nd day call. Give 3rd call guides to the Finance Department.
- Make calls, send e-mails, and send texts as assigned in VIN for uncontacted Internet traffic.
- Data entry for salespeople to enter customers in CRM and merge any duplicate leads.
- Listen to incoming calls in Car Wars and provide BDM with grade sheets for one-on-ones.
- Review leads marked for loss or to be dispositioned as bad by salespeople and make appropriate designations according to SOPs.
- Confirm appointments as set in VIN.
- Follow up with the previous day’s sales for the purpose of CSI intervention.
- At least 18 years of age
- Eligible to obtain a Colorado salesperson license
- Must possess a valid driver's license and have a favorable motor vehicle record
- Ability to pass a pre-employment background check and drug screen for illegal substances
- Authorized to work in the United States
- Prior automotive experience in sales
Groove Auto, a Summit Automotive company, is built upon a different way of thinking. We embrace a culture that recognizes strength lies in differences, not similarities. Our associates are a highly energized, engaged, and diverse team bound together by our core beliefs and values. Together, we are dedicated to honesty, integrity, caring, clarity, and excellence, fostering professional growth and processes that deliver extraordinary customer and associate satisfaction. Our brand is about the Power of Yes – meaning that we empower our associates to provide our customers with a safe, positive, stress-free experience, whether in sales, parts, or service. We want to be known for creating a customer and associate experience tailored to individual and diverse needs.
Summit Automotive Partners is a privately-held automotive management group headquartered in Centennial, Colorado, with over 15 automotive dealerships throughout Colorado, New England, and Wyoming.
To learn more about Career Opportunities with Groove Auto, visit us at https://www.grooveautocareers.com/
Check Out What Our Sales Team Has To Say
EEOC
Summit Automotive Partners is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Summit Automotive Partners strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All Summit Automotive Partners employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
ADA
Summit Automotive Partners complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. Consistent with those requirements, Summit Automotive Partners will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the essential functions of the job unless doing so would create an undue hardship. If you believe you need accommodation, refer any such request to the Human Resources Department. Summit Automotive Partners will also, where appropriate, provide reasonable accommodations for an employee's religious beliefs or practices.
Salary : $20 - $23
