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Assistant Customer Service Manager

GU Markets, LLC.
Cooperstown, NY Full Time
POSTED ON 9/20/2024 CLOSED ON 11/23/2024

What are the responsibilities and job description for the Assistant Customer Service Manager position at GU Markets, LLC.?

Position Overview

Our front end is the last place our customers visit, their final point of contact during their shopping trip. It's where we have an opportunity to leave a lasting impression by providing friendly and courteous service as they complete their orders.

Job Description

Pay: $17.50

Job Type: Full Time

Shift: 2nd

Description

  • Provide friendly and attentive customer service as you oversee the day to day operations of the front end and supervise front end associates/cashiers
  • Cultivate and maintain excellent customer relations and service levels, and ensure a friendly, professional, and well-organized image for the front end, vestibule, and parking lot
  • Assist Customer Service Manager with selection, training, development, and scheduling of cashiers/front end associates
  • Ensure proper product handling and that all legal/regulatory aspects of the front end are followed (i.e. alcohol/tobacco sales, WIC, food stamps)
  • Travel Required:No

Environment

  • Store : Office Temperature (65F to 75F)

Skills

  • Specialized Knowledge : Basic computer skills
  • Special Skills : Ability to read, write and perform basic math functions
  • Physical abilities: :
  • Other: : Excellent communication skills and organization/prioritization skills, basic computer skills and/or the ability to learn how to operate a cash register, scanner, telephone system, and scale, and the ability to handle money and other forms of payment are also important.

Years Of Experience

  • 0-2 : Retail experience preferred

Qualifications

High School Diploma - General Studies

Shift

2nd Shift (United States of America)

Company

GU Markets, LLC.

About Our Company

Started in 1916, Grand Union was one of the first supermarkets in the United States. Today, there are 11 Grand Union stores in two states, including New York and Vermont. These supermarkets offer competitive prices on a wide variety of fresh foods and an extensive assortment of brand name groceries, as well as signature private brands. Each store contains specialized local assortments to meet local shoppers’ needs. To find locations and learn more about the latest specials, visit www.grandunion.com.

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