General Superintendent

The General Superintendent is responsible for safely, accurately and efficiently directing all vessel & terminal operations to achieve the desired departmental outcomes.   

Ideal Candidate description: 

The successful candidate will be a stevedoring and marine terminal operations professional with at least five years of directly related experience.  S/he will possess excellent leadership skills and have been in a supervisory role for at least two years, prior.  S/he will be able to effectively communicate across the entire organization, from the longshoremen working at the terminals, to colleagues on the management team.  S/he will also interact extensively with customers and representatives outside the organization.  S/he must possess sound decision making and risk management skills to benefit both the customer and the Company.  

Candidate Experience: 

• 5 years of stevedoring and marine terminal operations experience with a minimum of 3 years of supervisory experience; 
• Bachelor's degree from a Maritime Academy, in Maritime Administration or related field; relevant working experience may be substituted; 
• Proven experience leading through change, fostering a cooperative work environment, and motivating others to drive continuous improvement; 
• Decisive individual who possesses both a strategic and operational focus; 

• Strong leadership demeanor as well as the ability to effectively influence and make recommendations at all levels of the organization; 
• Excellent computer skills in a Microsoft Windows environment.  Must include knowledge of Excel skills; 
• Required to obtain a TWIC card; 
• Bi-lingual in English/Spanish preferred; 
• Strong communication skills, both oral and written, in order to communicate with internal and external customers, at all organizational levels; 
• Able to establish and maintain effective working relationships;  
• Proven ability to think logically, excellent analytical, critical thinking skills and problem-solving skills; 
• Flexible and able to handle multiple tasks simultaneously; 
• Deadline-driven and able to provide a quality product/service; 
• Self-motivated and proactive; 
• Thrive in a fast-paced environment; 
• Team player and can-do attitude;  
• Self-starter and able to complete work with minimal supervision and independently handle daily tasks while also understanding the escalation process for assistance and knowing the limits of his/her authority; 
• Possesses organizational, project management, and time management skills with the ability to prioritize, be detail oriented, and accurate; 
• Professional and mature demeanor and attitude; 
• Project management skills. 

Physical Requirements & Working Conditions: 

• The employee is continuously required to sit; 
• The employee is frequently required to stand, walk, climb, bend forward, squat, twist, pinch and reach overhead; 

• Employee may be required to reach forward, sit, grasp and exercise repetitive foot and wrist motion and finger dexterity.  Eye-hand and eye-hand-foot coordination may also be required; 
• The employee must occasionally lift and/or move, carry, push and/or pull up to 30 pounds; 
• Work is performed primarily in an office environment; 
• Employee is frequently required to talk and hear; 
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus; 
• Work may involve moderate exposure to inclement weather/elements, such as extreme temperatures, rain, wind, high humidity, dirt, dust, fumes, airborne particles, smoke, unpleasant odors, toxic or caustic chemicals; 
• Employee is exposed to a moderate to high noise level; 
• Employee may be required to climb a 50ft vertical ladder; 
• Employee is frequently required to work at heights and in confined spaces; 
• Employee works near moving, mechanical parts; 
• Local and non-local travel may be required (approximately 10% of the time);  
• Must be able to work extended hours, weekends or holidays, as needed. 

• Responsible for the safety of all vessel and terminal work crews, ensuring safety standards are followed  
• Maintains contact with the Port Captains, steamship lines, or agencies to establish timing of ship arrivals. 
• Responsible for personnel actions involving Gulf Stream Marine operational employees such as guidance, training, disciplinary, labor allocation, merit and status changes. 
• Assigns and supervises Vessel Superintendents 
• Meets with Port Captain, Superintendents and Clerks to discuss stowage plans and identify resources (labor, equipment & gear) needed. 
• Responsible for planning vessel operations and ensures labor and equipment needs are met as ordered from Vessel Superintendents. 
• Responsible for all vessel documentation such as mate’s receipt, OS&D, materials list and damage reports etc. 
• Works with departmental heads to ensure quality, personnel management, safety, productivity and customer needs are achieved.  
• Responsible for the determination of heavy lift needs, critical lifts, secure labor and equipment as appropriate for cargo type. 
• Provide input to daily operations summary report. 
• Responsible for ensuring all cargo has been loaded on the vessel and perform a visual inspection of the terminal yard prior to the dismissal of labor. 
• Ensure all cargo has been removed from vessel and accounted for as per discharge stowage plan. 
• In the event of a Safety or Quality nonconformance – responsible to lead or assist with investigation and draft safety report explaining root cause and preventative actions. 

Key Outcomes of Position: 

• Successfully completes the daily work assignments by the General Manager. 
• Achieves the productivity goals for the location. 
• Meets/exceeds the Clean Shift requirements for the location. 
• Meets/exceeds the company TRIR goals. 
• Receives favorable feedback from customer base.