What are the responsibilities and job description for the IT Support Technician position at H.D. Fowler Company?
Text "ITSupport" to 425-230-6711 and apply today!
HD Fowler Company is seeking a full-time IT Support Technician to join our Information Systems team at our Corporate Offices in Bellevue, Washington. In this position, you will assist the IS Department with helpdesk, phone support, all things windows, ERP, special projects, hardware rollout, etc.
HD Fowler has been in business for over 100 years and is the single best distributor of water and wastewater solutions in the Northwest. If you are looking for a fantastic culture, competitive pay and benefits, and a long-term opportunity with a family-owned company, then we would love to connect with you!
Local candidates only.
Who we are looking for:
- Minimum 2 years' experience on the job (not school) with Microsoft technical support, (Entra, Azure, Office 365, etc.)
- A technical, logical thought process
- Troubleshooting skills
- An ability to stick to strict deadlines
- An ability to prioritize and delegate
- A keen eye for detail
- Some travel required (to our remote offices)
- High school diploma or equivalent preferred
- Extensive familiarity with Windows operating systems and various applications
- Remote support via TeamViewer
What you will do:
- Helpdesk and phone support
- Respond in a timely manner to service issues and requests, via ticketing system
- Provide technical support across the company (this may be in person or over the phone)
- Set up accounts for new users (login, email, user groups, etc.)
- Other duties as assigned by the Manager
What’s in it for you:
- Pay Range: $27.00 - $29.00 DOE
- Monday – Friday in-office schedule
- 8 Paid Holidays
- Competitive Medical, Dental & Vision Benefits
- Flex Spending Programs for health and dependent care
- $100k Group Life and AD&D Insurance – Premiums paid by the Company!
- Generous Paid Time Off Accrual starting at 120 Hours per year (plus 10 hours at 90 days!)
- Generous Discretionary Bonuses and Retirement Profit Sharing
- Traditional 401(k) & Roth with up to 5% company match
- Gym membership reimbursement up to $50 per month
HD Fowler Company is proud to be an Equal Employment Opportunity (EEO) Employer committed to providing a diverse and inclusive environment free of discrimination and harassment. We respect and embrace the unique backgrounds, talents, and perspectives of all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, protected veteran status, disability or any other protected characteristics.
We promote a drug & alcohol-free workplace; all job offers are contingent on results of drug screening, including screening for marijuana.
No recruiting agencies, please.
Company Website
http://www.hdfowler.com/
Salary : $27 - $29