What are the responsibilities and job description for the Residential Sales Representative position at H.L. Bowman?
Job Overview: As an Residential Sales Representative, you will be the primary point of contact for our residential customers, providing them with expert guidance and offering tailored HVAC solutions. Your strong sales skills, technical knowledge, and customer-centric approach will be instrumental in driving sales, building relationships, and contributing to our continued success. We offer competitive compensation, commission-based incentives, comprehensive training, and a supportive work environment.
About Us: HL Bowman Inc was founded in 1954 on principles of hard work, strong ethics and goals of Providing Quality Service to our customers. We currently have openings for experienced and energetic residential HVAC Technician that will help us to deliver our quality service to even more customers in our area.
At HL Bowman Inc we pride ourselves in creating an excellent working environment by hiring the best technicians, training them better than anyone, and creating an environment where our technicians are our number one priority.
Over the past year, HL Bowman has demonstrated exceptional success, achieving a remarkable 100% growth in topline revenue from $20M to $40M. With the establishment of three additional locations and the expansion of our trades department, HL Bowman has doubled in size, now boasting a team of 100 dedicated employees.
Responsibilities:
- Engage with residential customers in person, over the phone, and via email to understand their HVAC needs and offer suitable solutions.
- Conduct thorough on-site assessments of customers' HVAC systems, identifying issues, recommending upgrades or repairs, and providing cost estimates.
- Present and explain the features and benefits of our HVAC products and services, addressing customer concerns and objections.
- Prepare accurate and detailed proposals, contracts, and sales agreements for customers.
- Collaborate with the installation team to ensure a seamless handover of projects and exceptional customer satisfaction.
- Develop and maintain strong relationships with new and existing customers, fostering customer loyalty and generating repeat business.
- Proactively seek out and follow up on sales leads, referrals, and opportunities to expand our customer base.
- Stay up-to-date on industry trends, product knowledge, and advancements to deliver informed recommendations to customers.
- Achieve and exceed sales targets and quotas, consistently delivering outstanding sales performance.
- Maintain accurate records of sales activities, customer interactions, and sales pipeline using CRM software.
- Participate in regular sales meetings, training sessions, and professional development opportunities.
- Collaborate with the marketing team to implement sales campaigns, promotions, and lead generation strategies.
Qualifications:
- Strong sales acumen with a track record of achieving and exceeding sales targets.
- Technical knowledge of HVAC systems, products, and services.
- Excellent interpersonal and communication skills, with the ability to build rapport and establish trust with customers.
- Persuasive and confident presentation skills, able to clearly articulate complex HVAC concepts to homeowners.
- Customer-centric mindset with a focus on delivering exceptional service and satisfaction.
- Self-motivated and driven to succeed, with a proactive and results-oriented approach.
- Ability to work independently, manage time effectively, and prioritize tasks.
- Proficiency in using CRM software and other sales tools.
- Valid driver's license and clean driving record.
Why You’ll Want to Work Here:
- Competitive salary
- Flexible vacation policy
- Full medical, dental, and vision packages, 401(k)
- Opportunity to work for a high growth company backed by institutional investors.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Compensation Package:
Can make 200-400k per year in Compensation
- Bonus opportunities
- Commission only
- Commission pay
- Performance bonus
- Uncapped commission
LSP in partners of HL Bowman is an equal opportunity employers, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.