What are the responsibilities and job description for the Store Manager position at Hackney Petroleum?
Want to join a fast-paced industry? We are looking for a highly motivated and goal oriented individual to lead one of the most important jobs within the company. We are currently looking to hire a Store Manager in the Knoxville,TN area. Foodservice experience is a must.
RESPONSIBILITIES
Customer Service
- Greet customers as they enter the store.
- Exceed ALL customers’ expectations.
- Always thank the customer and ask them to come back.
- Suggestive Selling is required.
Support
- Develop and actively train Asst. Manager
- Schedules for excellent customer service within budget.
- Actively interviewing for possible new hires.
- Train and coach all new hires and challenge, enforce, motivate, direct and guide them through all aspects of the job.
- Oversee and learn Deli Operations for hiring and training personnel.
- Be on call to handle any type of operational problems or emergencies.
- Direct store employees on duties that need to be accomplished, update and evaluate duty sheets daily. Make sure employees know what is expected of them.
- Assign tasks to employees based on their strengths.
- Keep sales floor and cooler stocked and free of trash, coach store employees how to maintain company standards.
Financials
- Complete all daily/weekly paperwork including vendor invoices, price changes and gas price changes.
- Maintain a neat work area, control the paperwork, be accurate and efficient.
- Follow all vendor policies for receiving and returns
- ALWAYS verify age when selling alcohol, cigarettes and lottery.
- Ordering and Maintaining Inventory Levels.
- Have good cash handling skills to maintain a balanced register operation. Manager must investigate suspicious activity / error correct / void lines / refunds.
- Must be proficient with all POS equipment.
Communication
- Maintain great communication with the office and corporate supervisors.
- Must be able to communicate efficiently and respectfully with employees.
- Relay situations involved with security of the store that occurred as in shoplifting, customer injuries, etc. to the office and supervisors.
- Undergo regular performance reviews for proficiency and knowledge of the above job duties including regular evaluations, register operations, cash shortage amounts, void line use, error correct use, excessive absences/call outs, etc. Performance must meet Company guidelines to be considered for pay raises and/or promotions.
Benefits
- 401K
- Dental
- Vision
- Medical
- Vacation Pay
Job Type: Full-time
Job Type: Full-time
Pay: $28,876.00 - $62,826.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Ability to Relocate:
- Knoxville, TN 37921: Relocate before starting work (Required)
Work Location: In person
Salary : $28,876 - $62,826