What are the responsibilities and job description for the Store Manager position at HALF MOON OUTFITTERS?
Half-Moon Outfitters is a fiercely independent regional chain of Outdoor Stores that was founded in 1993 in downtown Charleston, S.C. We thrive on presenting a boutique selection of the best the Outdoor Industry has to offer and pride ourselves on being the first to the dance on the new, innovative, and most interesting products! Half- Moon cares deeply about a service model that is meaningful to employees, vendors, and most importantly to the consumer. We are currently hiring a Store Manager in Augusta, GA- located at 2907 Washington Road in the Washington Crossing Shopping Center. If you are an experienced Store Manager and a true outdoor enthusiast, we would love to talk with you!
Overview
Provide leadership and guidance to the team that creates a positive environment focused on customer service, maximum productivity, and profitability.
Responsibilities
Leadership
· Motivate team by leading by example and always demonstrate highest standard of customer service and behavior expectations.
· Create an overall store atmosphere that develops positive relationships and team environment.
· Establish and maintain HMO’s standard of customer service by leading with a “customer comes first” attitude.
· Communicate clear expectations and hold staff accountable in achieving brand, performance, and behavior standards.
· Demonstrate sound judgment in decision making based on mixture of information.
· Proactively seek personal learning and developmental opportunities.
· Creates monthly schedule ensuring that all shifts have a balanced staff and meets operational needs.
People Development
· Consistently maintain a balanced (well-trained/capable/well-versed/knowledgeable???) staff by anticipating and preparing for future schedule needs.
· Recruit, hire, develop, and retain top management and sales talent.
· Train and develop sales team in all areas of job function including product knowledge, customer service, and store operations.
· Consistently set goals, measure performance, and provide feedback to all levels of store team.
· Recognize performance issues in a timely manner and develop effective plans for resolution.
Product Manager
· Oversee execution of all merchandise processing and flow to floor.
· Keep back room organized and efficient.
· Direct and implement
-HMO strategies
-Promotions
-Directives
· Ensure that markdown directives are implemented accurately and in a timely manner.
· Maintain inventory accuracy.
Drive for Results
· Partner with management team in execution of brand culture and initiatives to maximize sales potential for the store and company.
· Achieve monthly sales goals.
· Increase theft prevention by maintaining all operational standards.
· Maintain the highest standards of cleanliness, organization, and effectiveness while making sure the store is inviting and hospitable.
· Oversee all cash management activities including accurate daily deposit sheet submitted and in bank by 10:00 A.M. on weekdays.
This could be the career that you have been waiting for – please apply NOW!
EOE
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Experience:
- retail: 3 years (Required)
- Customer service: 3 years (Required)
- Training & development: 2 years (Required)
- Inventory management: 2 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person