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166 Front Desk Supervisor Jobs in Chicago, IL

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Hampton Inn & Homewood Suites - Chicago Downtown West Loop
Chicago, IL | Full Time
$40k-59k (estimate)
2 Months Ago
Hilton Garden Chicago
Chicago, IL | Full Time
$39k-54k (estimate)
1 Week Ago
Healthcare Nursing Center
Chicago, IL | Full Time
$38k-54k (estimate)
6 Days Ago
Fairmont Austin
Chicago, IL | Full Time
$38k-53k (estimate)
5 Days Ago
Renaissance Chicago O'Hare
Chicago, IL | Full Time
$34k-47k (estimate)
9 Months Ago
Hilton Chicago Magnificent Mile
Chicago, IL | Full Time
$39k-54k (estimate)
2 Weeks Ago
The Willows Hotel
Chicago, IL | Full Time
$39k-54k (estimate)
2 Days Ago
Hyatt Centric Chicago Loop
Chicago, IL | Full Time
$42k-58k (estimate)
8 Months Ago
Hampton Inn Chicago Downtown
Chicago, IL | Full Time
$41k-58k (estimate)
8 Months Ago
Healthcare Nursing Center
Chicago, IL | Full Time
$39k-54k (estimate)
2 Days Ago
Marriott International, Inc.
Chicago, IL | Full Time
$35k-47k (estimate)
1 Week Ago
Aimbridge Hospitality
Chicago, IL | Full Time
$34k-47k (estimate)
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Legacy Healthcare
Chicago, IL | Full Time
$39k-54k (estimate)
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Hyatt Centric Chicago Magnificent Mile
Chicago, IL | Full Time
$33k-46k (estimate)
5 Months Ago
The Gwen
Chicago, IL | Other
$29k-39k (estimate)
0 Months Ago
Ocular Partners
Chicago, IL | Full Time
$35k-45k (estimate)
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Casas Immigration
Chicago, IL | Full Time
$29k-39k (estimate)
3 Weeks Ago
Four Seasons Hotels & Resorts
Chicago, IL | Full Time
$29k-39k (estimate)
1 Month Ago
IC - Chicago Magnificent Mile (ORDHA)
Chicago, IL | Full Time
$30k-40k (estimate)
5 Months Ago
HEI Hotels & Resorts
Chicago, IL | Full Time
$30k-40k (estimate)
10 Months Ago
Associated Urological Specialists
Chicago, IL | Full Time
$37k-44k (estimate)
11 Months Ago
The LaSalle Chicago Loop
Chicago, IL | Full Time
$49k-66k (estimate)
1 Month Ago
Hotel Chicago Downtown, Autograph Collection
Chicago, IL | Other
$34k-46k (estimate)
1 Month Ago
Hampton Inn & Suites Chicago-Downtown
Chicago, IL | Full Time
$49k-66k (estimate)
2 Weeks Ago
AccorHotel
Chicago, IL | Full Time
$42k-55k (estimate)
7 Days Ago
Freehand
Chicago, IL | Full Time
$43k-56k (estimate)
5 Months Ago
Guardian Security Services
Chicago, IL | Part Time | Full Time
$64k-87k (estimate)
3 Days Ago
Guardian Security Services
Chicago, IL | Part Time | Full Time
$64k-87k (estimate)
3 Days Ago
Front Desk Supervisor
$40k-59k (estimate)
Full Time 2 Months Ago
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Hampton Inn & Homewood Suites - Chicago Downtown West Loop is Hiring a Front Desk Supervisor Near Chicago, IL

It’s all about the people for you. You understand that your department is a critical, often first, touch point for guests. Your expert skill and natural ability to foster relationships ensures that your team’s ON it. You’re a wiz at juggling schedules. You know the groups and arrival times to staff efficiently, with operational ease top of mind. Fluid communications and accurate timely reporting keep departmental partners informed, enabling smooth operations and increased profitability.

As Front Desk Supervisor, you will:

  • Oversee the front desk staff to ensure optimal guest experience and smooth front desk operation. Pitching in, you attend to guest needs at the front desk to create a warm and welcoming experience for all our guests. You know the property layout by heart to ably guide guests and answer questions.
  • Provide professional and courteous service while performing check-in/check-out process.
  • Create an environment where motivated people want to join, learn, do their best, and advance. Oversee a diverse team of motivated desk agents by modeling the way, by training, empowering, and coaching throughout the employment lifecycle.
  • Keep a pulse on workflow, room status and group activity and effectively communicate info for well informed fellow departments, to increase team efficiency and overall productivity. 
  • Help with security by ensuring cashier reports balance, banks and deposits are verified, and key control is monitored. 
  • Handle guest requests personally and/or escalate as appropriate. Respond in a timely and courteous manner to all guest questions or requests
  • Perform other related duties as required

Qualifications:

  • A high school education or equivalent is required
  • 1-2 years relevant experience is required, ideally supervisory experience in hospitality or other customer-related position
  • Hilton OnQ experience required
  • Must be able to work flexible days and hours, including evenings, weekends and holidays
  • Excellent verbal and written English communication skills are a must, with a second language helpful.
  • Ability to access, retrieve and leverage info from the hotel property management system is expected. You must also be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency. General office equipment and cash register operation knowledge is expected.

We are an equal opportunity employer. All applicants will be considered for employment regardless of age, color, creed, race, religion, sex, sexual orientation, gender, gender identity and/or expression, genetic information, marital status, national origin, veteran or disability status or any other characteristic protected by federal, state or local law. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. Our locations are drug-free. Background checks are required before employment begins.

Source: Hospitality Online

Job Summary

JOB TYPE

Full Time

SALARY

$40k-59k (estimate)

POST DATE

01/29/2023

EXPIRATION DATE

02/21/2023

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The job skills required for Front Desk Supervisor include Coaching, Communicates Effectively, Microsoft Office, Communication Skills, Property Management Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Supervisor. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Supervisor positions, which can be used as a reference in future career path planning. As a Front Desk Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Supervisor. You can explore the career advancement for a Front Desk Supervisor below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Supervisor job description and responsibilities

Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing

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The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.

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They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.

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Provides technical support to front desk and housekeeping staff when needed.

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Prepare monthly reports and budget for front office department.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Supervisor jobs

The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.

02/10/2022: Clarksville, TN

Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.

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Provides effective sales effort at Front Desk to maximize room revenue.

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Maintains safe working conditions within department and Hotel.

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Utilize computer competencies to learn the property management systems effectively, become a property expert on the system.

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Step 3: View the best colleges and universities for Front Desk Supervisor.

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