10000+ Front Desk Supervisor Jobs in United States

Hampton Inn & Suites - Waco South
Waco, TX | Full Time
$36k-50k (estimate)
2 Months Ago
Front Desk Receptionists
Fort Walton Beach, FL | Full Time
$25k-34k (estimate)
1 Week Ago
Shaner Operating Corp
Fort Lauderdale, FL | Full Time
$32k-43k (estimate)
Just Posted
Crescent Hotels & Resorts
Hunt Valley, MD | Full Time
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Firstservice Residential
North Miami Beach, FL | Full Time
$75k-109k (estimate)
1 Day Ago
Hyatt Corporation
Virginia Beach, VA | Full Time
$36k-53k (estimate)
1 Day Ago
Olympic Village Inn
Olympic Valley, CA | Full Time
2 Days Ago
Benchmark Lt Management Llc
Forest Suites Resort, CA | Full Time
$39k-54k (estimate)
2 Days Ago
Pax Properties, Llc
Melbourne, FL | Full Time
$34k-51k (estimate)
2 Days Ago
Hampton Sarasota I75 Bee Ridge
Sarasota, FL | Full Time
$37k-52k (estimate)
2 Days Ago
Oci Hospitality
Tampa, FL | Full Time
$36k-50k (estimate)
2 Days Ago
Westin Hotels And Resorts
Lahaina, HI | Other
$40k-54k (estimate)
2 Days Ago
Hampton Inn & Homewood Suites - Chicago Downtown West Loop
Chicago, IL | Full Time
$40k-59k (estimate)
2 Days Ago
Hilton Garden Inn Toledo Perrysburg
Perrysburg, OH | Full Time
$35k-50k (estimate)
2 Days Ago
Marriott Lancaster At Penn Square
Lancaster, PA | Full Time
$38k-53k (estimate)
2 Days Ago
Radisson Lackawanna Station Hotel
Clifford, PA | Full Time
$36k-50k (estimate)
2 Days Ago
Radisson Lackawanna Station Hotel
Hop Bottom, PA | Full Time
$36k-50k (estimate)
2 Days Ago
Radisson Lackawanna Station Hotel
Kingsley, PA | Full Time
$36k-50k (estimate)
2 Days Ago
Radisson Lackawanna Station Hotel
Scranton, PA | Full Time
$36k-50k (estimate)
2 Days Ago
The Adolphus, Autograph Collection
Dallas, TX | Full Time
2 Days Ago
Holiday Express Dallas East Fair
Dallas, TX | Full Time
2 Days Ago
Holiday Resort Orlando Suites Waterpark
Orlando, FL | Full Time
$38k-53k (estimate)
3 Days Ago
The Westin Maui Resort & Spa, Ka'anapali
Maui, HI | Full Time
$40k-55k (estimate)
3 Days Ago
Hampton Inn Goddard
Goddard, KS | Part Time | Full Time
$37k-56k (estimate)
3 Days Ago
Towneplace Suites By Marriott
Bend, OR | Full Time
$36k-53k (estimate)
3 Days Ago

Front Desk Supervisor

$36k-50k (estimate)
Full Time 2 Months Ago

Overview

Opportunity:  Front Desk Supervisor

Supervise front desk operations in accordance with established guest service, quality and sustainability standards.

 

Potential Career Path   

Assistant Front Office Manager – Front Office Manager – Assistant General Manager

 

Essential Job Functions

  • Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. 
  • Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Participate in lobby ambassador and other activities related to interacting with guests on an individual level, thus creating a relationship and culture that will result in repeat stays.
  • Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager. 
  • Perform bookkeeping activities such as balancing accounts and conducting audits.
  • Make and confirm reservations.
  • Promote Hersha Hospitality and brand-specific marketing programs.
  • Greet guests immediately upon arrival; register and assign guests to hotel rooms.
  • Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate.
  • Compute bills, collect payments, handle cash, and make change for guests.
  • Close out guest accounts at time of check out. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
  • Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
  • Ensure hotel entrance, reception and other public areas are properly maintained in regards to cleanliness and appearance. 
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Position Requirements

  • Associate’s or Bachelor’s degree preferred.
  • 1 to 3 years of related experience.

Work Environment and Context

  • Work schedule varies and may include working on all shifts, holidays and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

 

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

 

 

 

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The job skills required for Front Desk Supervisor include Front office, Guest Service, front office operations, Sustainability, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Supervisor. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Supervisor positions, which can be used as a reference in future career path planning. As a Front Desk Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Supervisor. You can explore the career advancement for a Front Desk Supervisor below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Supervisor job description and responsibilities

Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing

02/13/2022: Stockton, CA

The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.

02/04/2022: Providence, RI

They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.

12/22/2021: Paramus, NJ

Provides technical support to front desk and housekeeping staff when needed.

01/04/2022: Tucson, AZ

Prepare monthly reports and budget for front office department.

01/05/2022: Madison, WI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Supervisor jobs

The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.

02/10/2022: Clarksville, TN

Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.

12/30/2021: Dayton, OH

Provides effective sales effort at Front Desk to maximize room revenue.

02/13/2022: Olympia, WA

Maintains safe working conditions within department and Hotel.

12/13/2021: Lincoln, NE

Utilize computer competencies to learn the property management systems effectively, become a property expert on the system.

02/05/2022: Bangor, ME

Step 3: View the best colleges and universities for Front Desk Supervisor.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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