What are the responsibilities and job description for the Sales Representative position at Hand & Stone Massage and Facial Spa?
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Benefits
Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facial, and hair removal services. With over 150 locations and counting, the Hand & Stone brand is a leader in the membership-based spa service industry.
AVAILABLE POSITION
Hand & Stone Massage and Facial Spas on 2500 GRANT AVE is looking for a responsible, dependable individual with excellent COMMUNICATION and SALES skills to join our team! We are currently looking to fill a Full Time Sales Representative position.
Position Summary
Our Sales Representatives are our main customer service representatives through both face-to-face and phone interaction with our clients. As the liaison between our clients and our certified massage therapists/licensed estheticians, our sales associates schedule all of the service appointments. Most importantly, this position entails selling memberships and upselling services and gift cards to our clients. A more extensive list of the responsibilities is as follows:
At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S.
Hand & Stone is a national franchise that specializes in massage, facial, and hair removal services. With over 500 locations across the country, Hand & Stone is a leader in the membership-based spa service industry.
We have been in the business for 10 years and have locations in New Jersey and Pennsylvania. The size of our organization allows us to offer benefits that other family-owned businesses are not able to provide to their teams, but at the core of our company and our company culture, we are still a family-owned operation. We offer competitive compensation and a robust benefits package, while maintaining our amazing spa culture focused on our client experience and team wellbeing with a "family" vibe. We are in the people business, and our people come first! We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules. We also believe in a family culture in the work place. We are always looking for qualified individuals that want to grow with us!
Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
Benefits
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facial, and hair removal services. With over 150 locations and counting, the Hand & Stone brand is a leader in the membership-based spa service industry.
AVAILABLE POSITION
Hand & Stone Massage and Facial Spas on 2500 GRANT AVE is looking for a responsible, dependable individual with excellent COMMUNICATION and SALES skills to join our team! We are currently looking to fill a Full Time Sales Representative position.
Position Summary
Our Sales Representatives are our main customer service representatives through both face-to-face and phone interaction with our clients. As the liaison between our clients and our certified massage therapists/licensed estheticians, our sales associates schedule all of the service appointments. Most importantly, this position entails selling memberships and upselling services and gift cards to our clients. A more extensive list of the responsibilities is as follows:
- Meet membership sales goals
- Communicate sales promotions and service options with clients
- Schedule/Confirm appointments and balance the daily appointment book
- Greet and check-in/out clients before/after their appointment
- Learn about our products and services for effective, clear communication
- Execute the daily operational tasks, day-to-day goals and priorities assigned by management
- Uphold store cleanliness standards in the entire spa
- Communicate the continually changing schedule and operational needs with coworkers
- Communicate with both massage therapists and estheticians to maximize the appointment book
- Computer data entry
- Hourly rate PLUS competitive commission and bonuses - earn $5-$15 per membership sold, with the potential to earn up to $3.33 more per hour based on sales
- Health Insurance (vision included)
- Dental Insurance
- Aflac
- 40 hours PTO
- Bonus Pay
- Employee Discount
- Sales experience with proven results; membership sales is a plus
- Capability to work flexible hours including nights, weekends and some holidays
- Excellent verbal and written communication skills
- A fast learner, with a positive attitude; remain calm in fast pace environment
- Computer proficiency; knowledge of retail/appointment booking computer systems is a plus
- A strong team player with the ability to work independently under minimal supervision
- Exceptional with organizing and prioritizing; attention to detail and multi-tasking
- Critical thinking skills, including customer conflict resolution
- Associate or Bachelor’s Degree
- 2 years in sales
- Experience using Zenoti or salon booking computer software
At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S.
Hand & Stone is a national franchise that specializes in massage, facial, and hair removal services. With over 500 locations across the country, Hand & Stone is a leader in the membership-based spa service industry.
We have been in the business for 10 years and have locations in New Jersey and Pennsylvania. The size of our organization allows us to offer benefits that other family-owned businesses are not able to provide to their teams, but at the core of our company and our company culture, we are still a family-owned operation. We offer competitive compensation and a robust benefits package, while maintaining our amazing spa culture focused on our client experience and team wellbeing with a "family" vibe. We are in the people business, and our people come first! We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules. We also believe in a family culture in the work place. We are always looking for qualified individuals that want to grow with us!
Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
Salary : $12 - $15
