Overview. Supervisors work in retail and restaurants. and coordinate the daily operations during a shift. They oversee maintaining high productivity and a consistently. positive customer experience. They will report to the manager. A shift supervisor overviews the daily activities and how employees perform during their shift. They are responsible for maximizing customer satisfaction through handling requests or complaints. They are also in charge...
Overview. Job Summary. Under the direction of the Sous Chef, is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for properly preparing any and all foods listed on the respective menus that are to be grilled, fried, broiled, or prepared in the pantry. Responsibilities. Essential Job Functions. . Provides superior customer service, positively effects interactions with customer...
Overview. Responsible for the general maintenance on facility equipment and the cosmetic appearance of the overall property. Responsibilities. Plumbing. Troubleshooting. Painting/drywall. Air filter change outs and coil cleaning/washing. This job description reflects the position’s essential functions. it does not encompass all of the tasks that may be assigned. Qualifications. EXPERIENCE, EDUCATION, AND CERTIFICATIONS. General woodworking and re...
Overview. Guest Service Requirement. . At Hard Rock we are a diverse group of team members who possess a friendly disposition, attention to detail and an unwavering dedication to superior guest service. Hard Rock is committed to providing the best experience any customer can have, so exceptional guest service is our #1 priority, and our team members are our most valuable asset. Responsibilities. Essential Functions. . Responds to and consistently...
Overview. The Vice President, Regulatory and Compliance to provide regulatory and compliance analysis and guidance on a global basis to the senior management team of the company. Responsibilities. Essential duties include, but are not limited to. Represent the company before gaming regulators, external agencies, suppliers and market access partners. Work closely with the operations, business intelligence, product, marketing and payments teams on ...
Overview. Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and mos...
Responsibilities. The Bartender is the stepping stone…the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar. As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart). Making drinks to spec recipe. Demonstrating responsible alcohol ...
Overview. Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and mos...
Overview. Under the direction of the Director -Table Games, Shift & Pit Manager positions, is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for monitoring and supervising an area of a pit consisting of one or more games to assure the delivery of Customer Service standards, while maintaining the integrity of the games. Responsibilities. Offering the highest possible level ...