Under the direction of the Hotel Manager, the incumbent is responsible meeting and greeting guests upon arrival and departure, providing luggage and transportation assistance, site tours, and supporting all departments in accordance with company standards.
ESSENTIAL FUNCTIONS:(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) - Greets both arriving and departing guests in a positive, upbeat manner.- Provides guests with general information such as directions, promotional information, valet information, etc.- Assists guest with luggage upon arrival and departure, adhering to Forbes Standards- Provides guest a room orientation and fulfills any guest request.- Provide information site tours.- Lobby door assistance.- Supports all department, especially Front Desk, Valet, Player Development, Sales and Marketing in customer service needs.- Promotes positive guest/employee relations.- Responsible for cleaning and sanitizing work and public spaces.- Other assignments as directed.
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:High School Diploma or equivalent preferred with one year of bell/door experience, or an equivalent combination of education and experience. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):- Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming regulations.- Must successfully pass background check.- Must successfully pass drug screening.- Must be at least eighteen (18) years of age. WORK ENVIRONMENT:- The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, secondhand smoke, excessive noise and constant exposure to general public.- Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.- Must be able to pull 100lb cart. ABILITY TO:- Communicate effectively with customers and all levels of employees.- Observe and direct actions of bar attendants and to inspect and maintain areas for which responsible.- Distinguish between different denominations of currency and make change.- Review and comprehend drink recipes and other necessary documentation.- Effectively and efficiently move around bar area.- Retrieve supplies and maintain a clean working area.- Be flexible to work varying shifts and time schedules as needed.- Operate in a working environment that is subject to varying levels of noise and crowds, the severity of which depends upon customer volume.- Obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.
All applicants must be able to demonstrate their US work authorization during the employment verification process.
Source: Hospitality Online
The job skills required for Bell Person include Customer Service, Transportation, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Bell Person. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bell Person. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Bell Person positions, which can be used as a reference in future career path planning. As a Bell Person, it can be promoted into senior positions as a Bell Captain - Casino that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bell Person. You can explore the career advancement for a Bell Person below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Bell Person job description and responsibilities
A bell person is employed by hotels and they are some of the first employees that guests encounter.
04/27/2022: Moline, IL
A job as a Bell Person falls under the broader career category of Baggage Porters and Bellhops.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Bell Person jobs
As long as people are traveling, they will seek out bell person's service to enhance their experience.
02/13/2022: Columbus, GA
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