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Job Description

Overview

Under the direction of the Housekeeping Manager, the incumbent ensures hotel rooms are cleaned to established property standards.

Responsibilities

ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)   - Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. - Service guest rooms using cleaning agents and equipment in adherence to department policies. - Remove, inventory and replace soiled linens and prepare rooms for guest arrivals. - Organize and replenish guest room amenities. - Maintain a clean and orderly cart with adequate supplies. - Maintain a clean, safe, hazard-free work environment within areas of responsibility. - Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations. - Promote positive guest and team member relations at all times. - Perform other duties as assigned.

Qualifications

 EDUCATION AND /OR EXPERIENCE REQUIREMENTS:   High school diploma or equivalent and previous hotel cleaning experience is preferred.   ABILITY TO:   - The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. - Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. - Must able to push/pull/lift 50lbs. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):   - Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming/Lottery regulations - Must successfully pass background check. - Must successfully pass drug screening. - Must be at least eighteen (18) years of age.

Additional Details

CLOSING:

The Tribal Council gives first preference in all of its employment practices to members of the Enterprise Rancheria Tribe who meet the job requirements.

 

Company Overview

  • Website hardrock.com
  • Headquarters PITTSBURGH, PA
  • Size 1,000 - 3,000
  • Founded 1971
  • Type Private
  • CEO HAMISH A DODDS
  • Revenue $200M - $500M
  • Industry Hospitality & Leisure
  • About hard rock international
  • Hard Rock operates restaurants, hotels, casinos, and live music venues.

Skills for HOUSEKEEPER

Career Path for HOUSEKEEPER

The following is the career advancement route for HOUSEKEEPER positions, which can be used as a reference in future career path planning. As a HOUSEKEEPER, it can be promoted into senior positions as a Housekeeping Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary HOUSEKEEPER. You can explore the career advancement for a HOUSEKEEPER below and select your interested title to get hiring information.