What are the responsibilities and job description for the Night Auditor position at Harrison Group?
The Harrison Group is a 3rd generation family business that has been owned and operated in Ocean City, Maryland, since 1951. The Harrison Group operates over fifteen hotels and seven restaurants from Ocean City, Maryland, Virginia Beach, Corolla, North Carolina, and Jacksonville Beach, Florida. The Harrison Group portfolio is constantly evolving. Yearly renovations take place at all of our properties to enhance and refresh the experience for our guests. Great effort is taken to continually improve our locations, enrich our guest experience, and perfect our hospitality. Beyond our current location, the Harrison Group is always looking to the horizon for new opportunities to expand and transform other markets. Join us on our exciting journey as we continue to evolve and grow.
Job Summary :
The Night Auditor is responsible for verifying that all revenue and expenses were claimed, preparing reports for the next day's work, including reconciling accounts at a high level of detail. They'll also check room rates to ensure accuracy before reporting them on opening night.
Night Auditor Job Responsibilities :
- Welcome guests in a warm and friendly manner overnight
- Ascertains guests' lodging and purchasing needs
- Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary
- Registers guests and manages the rooming chart
- Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers
- Verifies credit acceptance by reviewing and recording driver's license number; operating credit card authorization systems
- Balances cash drawer by counting cash at the beginning and end of the work shift
- Reconciles nightly finances and reports
- Responds to guest inquiries and requests in a timely, friendly, and efficient manner
- Provides pre-arrival support for guests arriving on packages
- Facilitates correspondence with guests
- Knows all essential aspects of our resort or hotel operations
- Acts as the site liaison for the services and sales center
- Works collaboratively with any resort associates and resources
- Other duties as assigned
Night Auditor Qualifications / Skills :
Education, Experience, and Licensing Requirements :
Physical Requirements :
Harrison Group is an equal opportunity employer of all qualified individuals.
We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. We believe that enables us to grow as a company while serving customers throughout our communities. Black, Indigenous and People of Color, women, LGBTQIA , and persons with disabilities are encouraged to apply.
Learn more about us at https : / / harrisongrouphotels.com /
The pay range for this role is :
15 - 18.50 USD per hour (Holiday Inn VA Beach North)
Salary : $15 - $19
