What are the responsibilities and job description for the Customer Service Representative position at Harvest Bank?
Overview
Join our team at Harvest Bank, a thriving 3rd generation, family owned – and locally owned – community bank. For over 100 years our success has always been built first around hiring, retaining and training great employees. Why join our team? Benefits package includes paid health insurance, HSA eligible, 401K, life insurance, competitive PTO, paid holidays, opportunities for training and development - and room for advancement! You’re more than just a number with us - come see what working for a small, community-focused institution can mean for your career!
Harvest Bank seeks a customer service representative to work at the Atwater location. The candidate for this position must possess great customer service skills and attention to detail. Our employees utilize advanced tools to provide real-time transactions and serve a critical role in the success of our banking institution. We value a pleasant personality, reliability and accuracy. Total hours per week are flexible, between 30-40 hours. Competitive hourly rate ranging from $15-$22 per hour depending on experience.
Responsibilities
- Efficiently complete all transactions promptly, accurately and in compliance with bank procedures.
- Answer clients’ inquiries and help resolve issues regarding accounts and services.
- Perform specialized tasks such as handling of money, account opening, account servicing, preparing cashier’s checks or money orders, issuing prepaid cards and processing cash advances.
- Promote bank products and services by recognizing and understanding customer needs by gathering information about the customer’s businesses and activities.
Qualifications
- High school diploma
- Previous customer service experience preferred
- Strong cash handling skills
- Competence with technology
- Possess good listening and communication skills
- Able to work well under pressure
- Uplifting and positive attitude
- Commitment to accuracy
Send your resume and cover letter to employment@harvestbankmn.com or drop off at our Atwater location. Learn more about Harvest Bank on our website at www.harvestbankmn.com.
Harvest Bank is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual preference or orientation, gender identity, national origin, disability, veteran status and all other protected statuses.
Job Type: Full-time
Pay: $15.00 - $22.00 per hour
Expected hours: No less than 30 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $15 - $22