** Server - Hotel Havana**

**Job Category****:** Front of House **Requisition Number****:** SERVE001753 Showing 1 location **Job Details**

**Description**

About our Company:

Located on a quiet stretch of San Antonios River Walk, Hotel Havana is a 27 room historic property restored from a 1914 upscale residential hotel. Paying homage to its original spirit, all unique guest rooms and public spaces reflect a combination of Mediterranean Revival architecture, rich Spanish Colonial history, and calm Caribbean temperament, which has made Hotel Havana one of the most authentic places to stay in San Antonio. Hotel Havana also offers two distinct dining venues: Ocho, a glass-enclosed restaurant serving pan-Latin and San Antonio-fused cuisine with river views, along with Havana Bar, the downstairs cocktail lounge with velvet couches and antique leather club chairs.

Hotel Havana is proud to be a part of Bunkhouse, which is a hospitality company created by hotelier Liz Lambert that believes in inspired design, connection to place and the value of community. Bunkhouse has designed and developed a celebrated portfolio of hospitality projects including Hotel San Jos, Hotel Saint Cecilia, Austin Motel, and Jos Coffee in Austin, Hotel Havana and Ocho in San Antonio, El Cosmico in Marfa, Texas, The Phoenix in San Francisco, California, and Hotel San Cristobal in Baja, Mexico.

We are looking for someone with:

High School diploma or general education degree (GED)

Three (3) years related experience in hospitality or service industry preferred

Responsibilities:

Escort customers to their tables

Present menus to patrons and answer questions about menu items, making recommendations upon request

Describe and recommend wines to customers

Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages

Explain how various menu items are prepared, describing ingredients and cooking methods

Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required

Inform customers of daily specials

Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff

Take orders from patrons for food or beverage

Must see to each guests special needs (i.e. dietary, splitting dishes, paying special attention to children)

Garnish and decorate dishes in preparation for serving

Assist with running of food

Check with customers to ensure that they are enjoying their meals and take action to correct any problems

Manage order times and informs guests of any delays in service and informs management

Suggests and describes desserts or coffee at the completion of the guests meal

Prepare checks that itemize and total meal costs and sales taxes

Collect payments from customers

Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning

Clean tables or counters after patrons have finished dining

Prepare tables for meals, including setting up items such as linens, silverware, and glassware

Perform food and beverage preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, brewing coffee, preparing hot or cold drinks, chilling wine

Stock service areas with supplies such as coffee, food, tableware, and linens

Fill salt, pepper, sugar, cream, condiment, and napkin containers

Bring wine selections to tables with appropriate glasses, and pour the wines for customers

Compensation & Benefits:

Bunkhouse offers competitive wages, a superior benefits and PTO package, and a liberal working environment that fosters individuality and creativity.

Bunkhouse Core Values:

BE REAL. We treat everyone like human beings. We are respectful and authentic, we listen, and we develop meaningful relationships with guests, customers and each other. We encourage our employees to have a voice and to use it to improve the work we do.

CREATE MAGIC. In design, service and all things, we go above and beyond to inspire. Every detail counts, and we believe that our work is a collaboration that depends on all of us bringing our creativity and passion to work with us every day.

BE HERE NOW. In our work, creating a sense of place is important. We contribute to the fabric of our respective communities by honoring, representing and supporting the communities in which our businesses exist. We make it our goal to be experts on our cities, and we leave travelers with a sense of where they have been.

EMBRACE ADVENTURE. We dont always know where the road will lead, but we know that well have each other along the journey. We strive to learn and grow from our experiences, to create meaningful structure along the way and, in some cases, to embrace chaos when necessary.

LOOK TOWARDS THE FUTURE. We work with a spirit of continuous improvement in all areas. We seek to provide a path of growth for all of our employees and for Bunkhouse as a whole.

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