Job Title: Client Supervisor

Department: Women’s Ministry

Reports to: Women’s Ministry House Manager, Program Director

FLSA Classification: Part Time, Hourly

Job Summary: The role of the Supervisor is to work closely with the Women’s Ministry Program Director to see that the ministry and delivery of program services to our clients meets or exceeds the standards set by the Executive Director/CEO. This position provides supervision, guidance, and assistance to our clients who are facing life-dominating problems such as addiction and homelessness. This job requires a mature faith in Jesus, resulting in a high level of excellence in the fulfillment of our mission.

Religious Qualifications: Haven of Rest Ministries reserves the right under the Federal Law to hire individuals who share the Christian Faith and the ministries doctrinal beliefs.

Job qualifications are listed in each specific job description. The following personal requirements, however, are common to all positions at The Haven. We desire our ministry team to lead a careful, exemplary Christian lifestyle that is “above reproach” so that:

• Unbelievers will see, hear and respond positively to our leadership as we direct them toward the grace of Jesus Christ, and
• Believers will be encouraged, strengthened and desirous of emulating the godly character qualities they see in us.

As a valued employee of the Haven of Rest Ministries, Inc. it is a necessity that he or she:

• Be a born-again believer in the Lord Jesus Christ as expressed by a personal testimony and Christian conduct.
• Be a member in good standing of a recognized evangelical church.
• Have a genuine concern for the salvation of the souls and the spiritual welfare of Ministries’ clients.
• Agree with the Doctrinal Statement of the Haven of Rest Ministries, Inc.
• Abstain from the use of illegal drugs and the abuse of alcoholic beverages, prescription and non-prescription drugs.
• Have a lifestyle that is free of sexual sin (to include pornographic materials, homosexuality, adultery, premarital sex, and fornication, etc.).
• Have high standards of personal hygiene and housekeeping relative to appearance, clothing and office area.
• Have the ability to work in harmony with other Haven of Rest Ministries valued employees.

In areas of Christian liberty, we ask you to exercise discretion with the focus of being a positive, godly role model in our community. Our message is Christ, the cross and what is clear in scripture.

Job Duties and Responsibilities:

• Consistently creates a welcoming environment for clients by greeting and assisting them
• Assist in the care and spiritual growth of clients
• Responsible for clarifying and enforcing Haven policies and procedures
• Administers drug/nicotine tests to clients as directed
• Assist clients in coordinating necessary services internally and externally of the ministry
• Transporting Clients to/from work, school or other obligations and/or appointments
• Maintains proper channels of communication within the facility
• Supervises behavior of clients including monitoring phone calls, dispensing medication
• Performs roll check and makes hourly rounds
• Issues bedding, towels, toiletries etc. as needed
• Monitors security cameras
• Performs daily inspections, scheduled and spontaneous
• Maintains a safe environment for clients
• Consistently monitors lights and thermostats to conserve energy
• Ability to work 1st, 2nd or 3rd shift (including weekends)
• Performs other duties as needed

Competencies:

• Outstanding documentation and problem solving skills
• Under the supervision of the Women’s Ministry Program Director the ability to supervise, motivate, and delegate to clients effectively
• Excellent attention to detail and accuracy
• Ability to handle adversity and conflict with successful outcomes
• Strong communication and leadership skills
• Excellent time management and organization ability
• Ability to handle confidential information in a discreet, professional manner
• Possess a strong commitment to team environment while working well with others which includes treating clients, employees, customers, and Haven Helpers with respect and dignity
• Position does not contain employee supervision responsibilities. (supervisory responsibilities are over the clients not employees)

Skills:

• Basic knowledge of computer and phone systems
• Working knowledge of ministry, case management, and/or Life Dominating Problems/Addiction

Work Environment:

• Works primarily in a climate controlled environment with minimal safety/health hazard potential

Physical Demands:

• Ability to be punctual and attend work on a regular and consistent basis
• Ability to concentrate with various interruptions and various noise levels
• Must be able to stand 70% of the time
• Occasionally will be expected to lift boxes up to 30 pounds

Minimum Education Requirements:

• High School Diploma, GED, or Specialized Training in Ministry, Case Management, or Life Dominating Problems/Addiction

Job Type: Part-time

Pay: $9.50 per hour

Expected hours: 16 – 28 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Holidays
• Monday to Friday
• Night shift
• Weekends as needed

Application Question(s):

• Must be eligible to work in the United States

Education:

• High school or equivalent (Required)

Experience:

• Addiction based Christian Ministry: 1 year (Required)

Shift availability:

• Overnight Shift (Required)
• Night Shift (Required)

Work Location: In person