What are the responsibilities and job description for the Senior Teller Services Associate - Hawaii State FCU HQ Branch position at Hawaii State Federal Credit Union?
Position Summary
Responsible for implementing existing policies, procedures, and systems involving teller operations and member services functions. Coordinates, directs, and assigns work. Answers Teller Services Representatives’ questions, resolves more complex problems, and oversees balancing. Responsible for smooth flow of teller lines, adequate window coverage, and general training and supervision of Teller Services Representatives. Oversees provision of a full range of services to members and prospective members. Ensures that members are promptly and professionally served. Actively cross sells credit union services.
Qualifications/Experience
Responsible for implementing existing policies, procedures, and systems involving teller operations and member services functions. Coordinates, directs, and assigns work. Answers Teller Services Representatives’ questions, resolves more complex problems, and oversees balancing. Responsible for smooth flow of teller lines, adequate window coverage, and general training and supervision of Teller Services Representatives. Oversees provision of a full range of services to members and prospective members. Ensures that members are promptly and professionally served. Actively cross sells credit union services.
Qualifications/Experience
- Thorough knowledge of Teller policies and procedures.
- Basic understanding of credit union operations, including opening and closing accounts, loans, IRA and certificate procedures.
- Understanding of credit union philosophy.
- Knowledge of basic accounting.
- Minimum - $43,316
- Maximum - $60,642
Salary : $43,316 - $60,642
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