What are the responsibilities and job description for the Veterinary Receptionist position at Healing Arts Veterinary Center?
Healing Arts Veterinary Center is seeking a Client Service Representative to join our Reception team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.
This is a full-time position, Mon-Fri (5-8s) with rotating, half-day Saturdays.
Full-time benefits and compensation:
- Compensation: $15-$18 hour, based on experience and skillset
- Health package: Medical, dental, and vision insurance
- Life insurance and disability
- Employee Assistance Program
- 401k options
- Pet discounts
- Career development
We’re Looking For:
- Team players with exceptional communication and multi-tasking abilities
- Detail-oriented individuals with great organizational skills
- Personable and professional individuals who enjoy connecting with clients as well as the team
- Individuals who take the initiative and are willing to lend a helping hand
- Veterinary professionals who have a passion for helping animals
- Individuals with veterinary software knowledge and/or prior experience working with animals
Healing Arts Veterinary Center is a busy 1 doctor practice that is equipped to handle 3 more! Our focus is maintaining our exceptional patient care and client experiences while we work on growing to our full potential. We are a full-service animal hospital providing medical, surgical, dental, laboratory, laser therapy, radiology services, and more. Our practice thrives on teamwork and mutual support.
If you believe you possess the skills and attitude to excel in this role, we invite you to join our dedicated team. Apply now and become a valued member of our hospital community. We eagerly anticipate your application!
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Weekends as needed
Experience:
- Animal care: 1 year (Preferred)
Work Location: In person
Salary : $15 - $18